Calvin Parnell, Sr

Calvin is extremely customer oriented, friendly and efficient. He worked diligently to find what we wanted. efficient. He worked diligently to find what we wanted. More

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Heritage is a pleasure to do business and very accommodating. Dealership is clean, comfortable and professional. accommodating. Dealership is clean, comfortable and professional. More

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Calvin was very nice enough to give gis time and understanding. I had to deal with the manger of consumer service Maggie she was very rude didn't have proper commcantion and Ms. Sam It would be bet understanding. I had to deal with the manger of consumer service Maggie she was very rude didn't have proper commcantion and Ms. Sam It would be better of u teach your employees respect for thier client. but with Calvin please give a raise amazing service he have much respect for it clients. More

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Calvin was very kind and honest to us. He greeted my entire family and made us feel very welcome and comfortable. Purchasing a car is no easy trek and we were there for a few hours. We tru He greeted my entire family and made us feel very welcome and comfortable. Purchasing a car is no easy trek and we were there for a few hours. We truly enjoyed our experience purchasing from Calvin and his team. Me and my family thank you! We will be sure to come back in the future! More

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Good service and Professionalism I will always return here. 100% satisfaction. They treat you very good here. 100% satisfaction. They treat you very good More

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helped me find a new car and trade in my old one. they were professional and helpful they were professional and helpful More

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It was a very nice experience and Calvin offered very good customer service to my family and I. good customer service to my family and I. More

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I have been coming to this Toyota dealer since 2013. Today I had a different experience. I brought my car in for service to get an oil change and tires rotated, thank you to Marco who squeezed me in . E Today I had a different experience. I brought my car in for service to get an oil change and tires rotated, thank you to Marco who squeezed me in . Everyone at the front was very helpful. The problem came when I walked to the showroom floor. I actually walked the showroom floor and parking lot three times and not one person greeted me or ask if I needed assistance. I noted Mr.Parnell at the water machine nicely dressed and friendly smile I approached him and told him about my experience and immediately he asked me if there was something he could help me with. This is the kind of customer service I remember at this dealership not the stares I inquired when I entered the showroom floor, very disappointing .. More

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Persistant but knowledgeable. Pleasant employees to do business with. Worth purchasing a vehicle from them Pleasant employees to do business with. Worth purchasing a vehicle from them More

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Calvin Parnell is the best! Calvin displayed exemplary customer service skills. He was patient, attentive and kept me abreast of each occurrence. Calvin’s level of patience i Calvin displayed exemplary customer service skills. He was patient, attentive and kept me abreast of each occurrence. Calvin’s level of patience is immeasurable. I am deeply appreciative of the comforting care he provided to our family. He is the best! Toyota is lucky to have him. In my opinion, he’s the face of Heritage. Thank you Calvin for making this process painless as well as pleasurable. We love our new car. Mary More

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