"Great Experience "
- Sarah Tubre
Started off at Klaben ford and took the Ford explorer for a test drive with the help of Cory Habeaker, then sat down and was very well informed how leasing works by Mike Cooney. Cory then walked us across the street because we were also interested in the Jeep grand Cherokee. When we met with Carl Esker who took us for test drive. Both men were so extremly helpful and even though we choose the Jeep over the Ford Cory was extremly helpful as well as kind, and very easy to talk to. Carl was able to get us a great deal for my trade in and get us into our brand new 2018 Jeep Grand Cherokee. Both guys did an outstanding job and we will defiantly be back Klaben on both sides of the street. I was also very happy with how quickly Brian went through our paper work got it signed and out the door we were, went over very well. All in all my boyfriend and I could not be any happier with how everything was handled by the whole team and just how great they all were to work with. Thanks again Klaben!!!
"Carl was Great and was very truthful. "
- Linda D Mullin
was the best. No hidden anything just like I like it. Carl was great and not pushy. What else can I say. I loved doing business with you
"Friendly, great experience "
Carl and Steven helped us get out of a bad situation we were in with another dealership. We got the best price for the car we wanted and got the best help, I'm not going anywhere else to buy or lease a car!
"The best experience I have ever witnessed."
The employees listed below went above and beyond helping me with my situation and worked with me until it was resolved. This is for sure a quality dealership.
"It was amazing!"
Carl helped me and my husband today get out of our 2013 Chevy Cruze and into a 2017 Jeep Cherokee. Carl was awesome, friendly and worked really hard to get us into a bigger car for our family. Thank you so much for all of your help today!
I traded in my old Journey lease for a 2017 Journey lease. Carl helped me to find the exact Journey that I was looking for. He knew I wanted an AWD this time and he showed me several Journeys that had what I wanted. Carl was very knowledgeable in knowing what each car was equipped with. I liked how professional he was at all times.
Chuck worked with me to get the payment down to where I felt comfortable with. He worked very hard to meet my expectations and made me feel like I was the only one he had to work with. He also was very professional doing his job.
Kim did all the paper work and she was very efficient. She explained each step of the way and made sure I understood what I was signing. She made sure I felt comfortable in signing all the paperwork and would stop to explain each detail. Kim had all the paperwork ready and made the transition run very smoothly. I also liked how professional she was and how she made me feel at ease at all times.
"Making it easy"
I was in a lease I needed to get out of because of miles overage soon approaching. A couple months back I called and spoke with Chuck the sales manage to discuss my options. He told me he would keep me on radar to find a great deal that would work in my budget. I got a call from Carl and he told me about the incentives they had for the "extended month end". I set an appointment with him. Carl was waiting and quite prepared for my visit. He gave me some options and worked with Chuck to make things happen. Brian the finance guy is great too he gets the pepper work done quickly and efficiencly! I am now a very loyal customer of Klaben in Kent .
"Dream long enough and it might come true. "
Highly recommend Klaben the easiest and fastest purchase I ever made! My salesman Carl Esker was fantastic, he followed thru with the purchase to the very end, and is extremely knowledgeable about the vehicles he sells. I really appreciated the extra time he spent with me going over the car options as well as assisting me with syncing my phone, I look forward to doing business again and I will recommend him to everyone I know. Thanks again Carl.
Great experience. Carl was very kind and not pushy. 2nd car my family has purchased from Klaben and both experiences were great. Thank you Carl and Klaben.
"Buying a vehicle CAN be a very pleasant experience! "
- M Knapp
Buying a car is a stressful time for many of us, unless you are fortunate enough to have Carl Esker as your Sales Consultant. Carl has, yet again, made shopping for, and purchasing a car, painless. He was extremely knowledgeable, helpful, and curtious from start to finish. I never felt pressured by him. He listened to my questions and concerns and made me feel very comfortable with my decision. Carl Esker is a prime example of why I will continue to purchase my vehicles from Klaben, and I have purchased my vehicles there for the past 7 years. I highly recommend Carl Esker to anyone that is looking for a new or used vehicle. Brian Franklin, in finance, was equally helpful and curtious. Thank you, Carl Esker, and Brian Franklin, for a very pleasent car buying experience.