Dealership Experience
7 yrs
Specialties & Trainings
Council of Sales Leadership
13 Reviews
Write a Review13 Reviews of Charlie Beatty
May 06, 2023
Hands down Shockley is the best Honda dealership in the DMV. I've bought many Hondas from this dealership (all from Charlie) and the process has always been easy and a great experience. After going to a di DMV. I've bought many Hondas from this dealership (all from Charlie) and the process has always been easy and a great experience. After going to a different dealership recently (only due to the current market conditions and vehicles available) and having the complete opposite experience, I am now confident I will not purchase another Honda from any other dealership. I want to thank Shockley Honda for being a true example of great service! They have always gone above and beyond with every transaction. More
Other Employees Tagged: Joe Sheedy, Gary Brooks, Theresa Weyer-Bowie , Kim Davis
May 29, 2021
Best customer service experience I've ever had. They listened to what I needed and were able to come through for us. Thank you to Marissa, Herb and Charlie. You all made a tough situation so much better listened to what I needed and were able to come through for us. Thank you to Marissa, Herb and Charlie. You all made a tough situation so much better! Great dealership! More
December 20, 2020
Charlie is professional, friendly & just plan fantastic! He was not pushy, listened to what I needed; since I have a bad knee that causes issues getting in & out of vehicles. Charlies made two suggestions; He was not pushy, listened to what I needed; since I have a bad knee that causes issues getting in & out of vehicles. Charlies made two suggestions; I drove the CRV (not to high-perfect) & that was it. I fell in love with the vehicle-smooth, easy to get in & out, drives wonderful & a beauty. Charlie asked if I was ready to test drive 2020 Accord, told him no my mind was made up-I'm in love with the 2020 CRV!! I was so happy with the service Charlie provided & things went so smoothly, I asked him if he could find a couple of used cars that my son to test drive, gave Charlie my price range and he went to work. Charlie quickly found a few cars, my son test drove a couple cars, found one that runs good, drove smoothly & in addition, is beautiful & clean, a 2013 Honda Accord. The car was a little over my price range, but was well work the money, it was a surprise for my daughter! Charlie explained the "Shockley Advantage" plan to me, after reviewing the advantage of the coverage, I am getting it for both the cars I bought! Another car: while I was waiting & signing paper work for both cars, my son, his fiancé & my granddaughter walked around the showroom. They feel in love with the SUV, my granddaughter, in the backseat, loved the shade that you pull up from the inside bottom window & goes to the top, it covers the whole window, so not to have the sun in your eyes when trying to nap. She said loudly, Grandma welcome to 2024!! Charlie once again took his time talking to talk to my son about the SUV and all the good features & what a beauty it is. Well, guess what Charlie did it again, my son & his fiancé went back to Shockley on Friday (4 days later) & bought the SUV. It is BEAUTIFUL!! Charlie - thank you so much for all your time and patience! Charlie follows-up on your satisfaction with your vehicle(s). More
Other Employees Tagged: Nick Selby , Shawn Bowders, Dante Velasquez
June 03, 2020
Love my new Honda! Charlie Beatty is the cream of the crop when it comes to sales. He was incredibly helpful and attentive and the entire Team was fabulous. They were Charlie Beatty is the cream of the crop when it comes to sales. He was incredibly helpful and attentive and the entire Team was fabulous. They were very knowledgeable and able to answer all of our questions, fun to work with, and delivered excellent service. More
Other Employees Tagged: Gary Brooks
December 05, 2019
Dealing with Shockley Honda. Our positive experience with Shockley Honda has lasted over a decade. We received a recommendation about them and purchased a 2010 Accord. The service Our positive experience with Shockley Honda has lasted over a decade. We received a recommendation about them and purchased a 2010 Accord. The service department is both thorough and accommodating. We recently purchased a 2019 CRV. Our treatment by sales representative Charles Beatty was excellent as was the financial expertise of Nancy and the product specialists (Christopher and Joshua). More
Other Employees Tagged: Joe Sheedy , Dan Atias, Gail Sterling, Ron Sumangil, Nancy Wilkes
June 19, 2019
Purchase Came in on Saturday June 15, 2019 looking to purchase a used car. Charles Beatty was wonderful to work with and made my experience great! Came in on Saturday June 15, 2019 looking to purchase a used car. Charles Beatty was wonderful to work with and made my experience great! More
Other Employees Tagged: Ms. Wilkes
May 19, 2019
Great experience Charlie was a pleasure to deal with. As someone who dreads the car buying experience, he made the process enjoyable. I will definitely refer him and t Charlie was a pleasure to deal with. As someone who dreads the car buying experience, he made the process enjoyable. I will definitely refer him and this dealership to others. More
August 16, 2018
excellent professioal service I'm a Maryland escapee of 30 years to Delaware 9 years ago. My daughter was the reason I went with Shockley. It was truly a pleasure doing business w I'm a Maryland escapee of 30 years to Delaware 9 years ago. My daughter was the reason I went with Shockley. It was truly a pleasure doing business with Shockley. BIG KUDOS (I will rate as 10++++) to all mentioned here-in. Working with Charlie Beatty, on-line, phone calls, and in person. Dante Velasquez and Matthew ...the product guy ...for their knowledge and professionalism. Special thank you to Cindy East (I regret not meeting in person to say thank you) who worked with my daughter (Laura) securing additional $$s towards her trade-in. I have to say thank you to Shockley because I was 'shocked' with the lower cost by $1,700.00 of similar internet price from Price auto in Dover, Delaware for my HRV. GREAT STUFF YA'LL. v/r dwight More
Other Employees Tagged: Cindy East , Dante Velasquez
May 16, 2018
Was pleased with fast and friendly service buying Honda Fit Found this dealership on car guru and traveled from Ohio to pickup the 2018 Honda Fit, my salesman Charles Beatty was very professional and friendly h Found this dealership on car guru and traveled from Ohio to pickup the 2018 Honda Fit, my salesman Charles Beatty was very professional and friendly he even picked me up from the bus station when I arrived on greyhound. When we arrived to the dealership and where finalizing the paperwork I had a chance to interact with other staff members who was just as pleasant to deal with as Charles. More
March 30, 2018
Charles was great, I would recommend him to anyone Shockley Honda was great, gave me what I wanted for my trade and met the internet price, it was the smoothest transaction I have ever been through, I Shockley Honda was great, gave me what I wanted for my trade and met the internet price, it was the smoothest transaction I have ever been through, I walked in at 4:45pm and was back home at 8:00pm with my new Honda CR-V. Great people and friendly service. More
Other Employees Tagged: Dante, was great as well