Chip Burns at Paul Moak Subaru

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Burns, Jerry Warfield

My Review of Paul Moak Subaru:
Chip was very helpful. He had me fill out a credit application on line that saved
A LOT of time.
He handled the deal with Great Customer Service.

Jerry & Chip make a Good Team. I would recommend my friends to this dealer.
They were very helpful in assisting us.

Jerry was very thorough in handling the paperwork & if I did not understand something stopped & explained in more detail.

Melissa Stanley

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Burns, Jerry Warfield

My Review of Paul Moak Subaru:
Chip and Jerry are excellent!! They have been working with us on the trade of our 2009 Forester since October of last year. They were patient and kind. Overall, their service was excellent and they made buying a new car a hassel free and pleasant experience!! Everything was done for us ahead of time...all we had to do was come in and sign on the dotted line! :)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Baskin, Chip Burns

My Review of Paul Moak Subaru:
This was our first experience with Paul Moak Subaru and I have to say it was our best experience of all the dealerships we have bought cars from. No Gang of sales people waiting to pounce on you before you can get out of your car. Chip was great and did everything he said he would do.
Paul Moak Subaru is the only dealership we will deal with in the future. WE have found a home with the folks at Paul Moak Subaru.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Burns, Jerry Warfield

My Review of Paul Moak Subaru:
There was a bit of break down in communication at one point, wherein Paul Moak was acquiring my car via a dealer transfer, unbeknownst to me (when i requested a dealer locate on the car, they did not mention Jim Keras Subaru, which is where I found the model I wanted. Perhaps, however, Jim Keras did not release it to PM for that reason and that's why PM couldn't 'find' if/offer it to me, I'm not sure). Once it was near the end of negotiations, however, things ran more smoothly and both Chip and Jerry were friendly and helpful and transparent. Overall, a good experience, and I would recommend Paul Moak Subaru to others!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Burns

My Review of Paul Moak Subaru:
In the midst of moving to Jackson, MS from Illinois my beloved Subaru Legacy wagon was hit by an other driver and declared a total loss. Chip Barns, Sales Consultant, was an absolute pleasure to work with and helped to secure a price within my limited price range (the move was in the budget not a new to me car). I am very pleased with my 2006 Subaru Outback and my experience with Chip and all of the other staff at Paul Moak. My questions were answered fully and without hesitation. when i needed time to think things through this was respected and I felt no pressure to make decisions. This will now by my go to dealership for car needs in my new town and I would recommend them without hesitation.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Burns

My Review of Paul Moak Subaru:
I was out shopping on Saturday, March 6, 2010 for a new vehicle and had test driven several SUV's. I had seen a commercial about Outbacks and decided to stop by and winded up buying the Subaru Outback 3.6R. I was very satisfied how the Outback made me feel safe and how the SUV feels heavy on the road. I decided that this was the one I wanted. I had a very hard time making the decision because I inherited my mom's 2001 Lincoln Town Cartier due to her death and this was my first vehicle purchase without my mom beside me. Overall the staff made me feel comfortable and I made my decision to purchase the Outback. The hardest thing was cleaning out my mom's car and saying my goodbye. Today I'm very happy and pleased with my purchase.

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