Chris Bailey

2019 Ford Edge Jeff Erlich took his time and gave us a great deal. He has continued to contact me to see if I need any more assistance with my new Ford Edge Jeff Erlich took his time and gave us a great deal. He has continued to contact me to see if I need any more assistance with my new Ford Edge More

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Honest Dealership with Excellent Customer Service My husband and I recently purchased a 2019 Ford F-150 King Farm Limited edition Supercrew. The sales people were very helpful and did everything poss My husband and I recently purchased a 2019 Ford F-150 King Farm Limited edition Supercrew. The sales people were very helpful and did everything possible to make the purchase proceed smoothly. All departments were very professional and expedient. Should we decide to buy another vehicle in the future we will definitely be calling the sales team at Apple Ford that assisted us with this transaction. More

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As close to pleasant as buying a new car can be. Buying a new car ranks right next to having a root canal in my book but my recent experience with buying a new Escape proved me wrong. My salesman, J Buying a new car ranks right next to having a root canal in my book but my recent experience with buying a new Escape proved me wrong. My salesman, Jeff Erlich, was courteous and helpful, with no high pressure, During our test drive, he showed nerves of steel. My experience with the finance manager was positive, as well. I owned my old Escape for nine years and was pleased with it I absolutely love the new one. More

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love my new Lincoln extremely personable and respectiful sta I couldnt pick my car up for 3 days it was ready when I said I would come by in perfect condition even though it was raining they tried to keep it as I couldnt pick my car up for 3 days it was ready when I said I would come by in perfect condition even though it was raining they tried to keep it as dry as possible Richard sat in the car for almost an hour explaining all the wonderful features and setting my phone and garage door opener He was very thorough and I appreciated his patience since I am not very tech savvy Chris in finance found me a extenden warrenty I could afford altogether they made me feel very special More

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Totally amazing!! Apple made me and my family feel so comfortable! I purchased not one but two vehicles back to back within the last 2 days! From our salesman Robert Ko Apple made me and my family feel so comfortable! I purchased not one but two vehicles back to back within the last 2 days! From our salesman Robert Koser to Sales Manager Chris and Finance Manager Mike Thomas, each one of them made us feel at home and made sure they got our deals done! Lindsey Dawson was also amazing at explaining each feature I could purchase and getting me set up on my paint and corrosion protection Mr. Koser our salesman was the best salesman we have ever dealt with, he explained all the vehicles features and truly had our best Interest at heart. We are definitely customers for Life! Thank You Apple Ford More

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went in for a brochure, came out with an Edge! Met Steve Meyer and immediately felt at ease discussing the slim possibility of being able to afford a 2017 Edge with our limited, dual income and ret Met Steve Meyer and immediately felt at ease discussing the slim possibility of being able to afford a 2017 Edge with our limited, dual income and retirement looming. He made it possible to drive home a beautiful 2017 Edge within the hour. More

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Awesome Experience From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All departments were very professional and know their job responsibilities. I'm in the business also and when I a professional organization, I make sure I point it out. Very very dedicated in what they do and you can tell they are proud what they do! They deserve some kind of reconition because all you hear now a days are bad reviews and I'm sick and tired of people out there complaining about the simplistic things as they should be complaining about themselves. Well done everyone at Apple Ford! Whohooooo! More

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Great experience Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a bre Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a breeze. Friendly, knowledgeable and even have me advice on where to pick up some after market deals! More

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Great place to do business I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sp I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sport with twin turbo V6. The vehicle was ready when I arrived. After a roadtest, a deal was struck. My Explorer was detailed, paint sealed and paperwork signed. I was on my way home in short order. I got a great trade allowance on my 2016 Mustang GT, plus incentives and discounts. This is my second vehicle purchase from Apple Ford and I have always gotten top notch service. More

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Deceptively ambiguous and unprofessional I wanted to buy a new Focus. The sales associate, Skyler, was friendly but moved too quickly toward a sale, only to become sluggish and drawn out duri I wanted to buy a new Focus. The sales associate, Skyler, was friendly but moved too quickly toward a sale, only to become sluggish and drawn out during the negotiations. The negotiations were terrible. I couldn't get a straight answer out of Skyler, who would try and get me caught up in complex pricing schemes using a "three column" approach, and interest rates that seemed to appear out of thin air. The interest rates were just written down on the dealership's letterhead, and the "rebates" were not itemized - they were simply flat, arbitrary deductions. I finally got to speak with the finance manager, Chris Bailey, who, upon sensing my anger and frustration, attempted to calm me down with a very mild voice, yet a dominant demeanor and eye contact that lasted awkwardly long. Extremely bizarre man. I wanted to see the interest rate that the banks offered me, considering I have a 770 credit score, I knew they were lower than the 5% I was being presented. Chris refused to show me what the banks had sent him, and instead said: "You qualified for 2.9 and we added 2 percent on top, Ok?" "But I can charge you whatever I want!" "You're a rude negotiator!" I once again asked to see that in writing, to no avail. Chris walked away from discussions after that point, and we were all heated. I left without buying the car, needless to say. Had they been transparent, I was ready to buy the car. But the lack of transparency and blatant disrespect means I won't offer this dealer my business. Be a skeptic, it pays better. More

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