Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Chris Barcliff
My Review of Performance Chevrolet:
We were in the market for a newer used car or SUV. We looked at several different dealers. After test driving a 09 Malibu I fell in love with that car. That dealer sold the car before my husband could see it. We decided to see how much a new one cost. Stephen was great at only showing us what we wanted & not trying to up sale us. All the cars were nice but with our budge we purchased a 2011 due to rebates. This car was the perfect color & had everything on it I wanted, well except a sunroof. I have wanted a sunroof for years, I promised myself my next car would have one. During the "dealing" part Stephen & Rocky decided to have one added to this car and split the cost with us. WHAT A GREAT WAY TO SELL!! How could I say no? I couldn't. The staff was the friendliest, most helpful, team I've ever bought a car from. The entire experience was the most painless ever!! Usually the signing the papers part takes forever as well & very intense w/trying to up sale warranties etc. Chris had us laughing the entire time & purchasing the 75 mile warranty was a breeze. The process was the quickest ever. We didn't have to keep running Stephen back & forth trying to make a deal. We asked him to get it right the first time, no games. He did & we were very pleased. The paperwork & detailing the cars usually takes FOREVER, but not this time. We were in & out quick. Which was amazing since my husband does heating & cooling & worked 95 hours the week before. He did not want to be out looking for a car. He was very tired but we had to have a car. So the entire team at Performance took that into consideration, got us the car we wanted, got me my sunroof, made the deal, signed the papers & went home by 2:00. We were thrilled about this car buying experience. Thank you Performance Chevrolet for selling me my first ever Chevy & making it super fun!! All I can say is job well done, I will be back to purchase my next car when the time arrives. Keep up the good work, with all the competition in the area, you guys have a great advantage with the awesome customer service you offer at the door!!
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