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Chris Clem
Chris Clem at Autohaus BMW
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Chris Clem

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
556 Reviews

Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.

4.8

556 Reviews

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556 Reviews of Chris Clem

April 22, 2024

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People are friendly and provided a good service overall. Also, being able to have selections of beverages is great. More

by suestaryeo
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Yes
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Apr 22, 2024

Autohaus BMW responded

Thanks for the review! It's always a pleasure to serve customers, and we're glad that you enjoyed our products/services.

March 19, 2024

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Perfect service, good people, nice environment, perfect results, good advicory, good scheduling, good service, evening is good. More

by mark
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie

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Mar 25, 2024

Autohaus BMW responded

Thank you for the good review and recommendation regarding your recent BMW Service visit, Mark! We appreciate you choosing Autohaus:)

March 14, 2024

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Good service with efficient time management. I would recommend this dealership to any other future customer More

by seyedsina.jafari
Recommend Dealer
Yes

Other Employees Tagged: Samantha

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Mar 14, 2024

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

February 28, 2024

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Awesome service! !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip More

by Flori Rr
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss

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Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate that very much:)

Mar 27, 2024

Flori Rr responded

Much deserved......Nothing but the truth!

February 20, 2024

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Always exceptional service. Way better than the other stores in town. More loaners available. Pleasant service advisors. 5 stars More

by tcherry277
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

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Feb 20, 2024

Autohaus BMW responded

Thank you for the 5 - star review! It's always a pleasure to serve customers like you, and we're glad that you enjoyed our services. Looking forward to your next visit.

February 18, 2024

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Autohaus is clean, modern and unpretentious. Service was excellent and the staff is always great. More

by waltg
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

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Feb 20, 2024

Autohaus BMW responded

Thank you for the 5 -star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

February 08, 2024

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Outstanding customer Service. The service is prompt, the workers reliable, and when I get my car back, I can instantly feel about how it drives. That the workmanship has been impe More

by Taresa
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie

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Feb 13, 2024

Autohaus BMW responded

Thanks for the 5-star review! We pride ourselves on being accommodating, transparent and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus!

February 02, 2024

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I was given the run around just to get a flat tire fixed. Highly Unacceptable. More

by kay kay
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Recommend Dealer
No

Other Employees Tagged: Chris Buie, Patti Kupfer, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes

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Mar 03, 2024

Autohaus BMW responded

We understand now that you were frustrated. We tried to accommodate you the best we could and as quickly as we could, but you were unhappy. We are sorry, despite everything getting rectified that you are still unhappy. We are family owned and in business for over 55 years, great customer service is our number one priority. We really wish this would have been a better experience for you.

Mar 03, 2024

kay kay responded

First of all you’re a liar and secondly I’ll never do business with you guys. I have the estimate for one tire you guys sent me. I had to call my husband to speak with you because you offered me one tire. I have proof so don’t sit and lie. My review is accurate and i guess i hit pot holes on the highway very often in Illinois and have to have my car towed to St. Louis being that i don’t even live in your area. My husband will never ever lie and say that about me because he handles all of my car business. You’re a joke and your dealership is a joke. I have no communication with you guys other than when you offered me to come back days later for my car. I then contacted my husband to speak to you because you wouldn’t even give me courtesy to listen to my issue. You’re nuts to be lying and I have my proof. I keep my txt messages forever so my correspondence with Brittany I do have as well about 1 tire. My husband had to get you to outsource the tire because you told me you only had one and that’s all you had. I called my husband crying because you only wanted to prove me one and my alignment would have been totally unbalanced. You seem to have taken my review personally and it shows how unprofessional you guys really are. Buyer beware.

January 29, 2024

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I love Autohaus BMW. They take such good care of their clients. I always trust their work More

by Mamacat0511
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Patti Kupfer, Steve Emerson, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes , Bob Diedert

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Jan 30, 2024

Autohaus BMW responded

Thank you for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 21, 2024

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Chris is a great service rep. He maentiined he would send me the details of the multi point inspection from my last visit. Can you please send that to me? I checked my email an More

by Tjb
Recommend Dealer
No
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Jan 23, 2024

Autohaus BMW responded

I will send this e-mail to Chris Clem.

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