Chris Curtis

First I would say that I am not to good at technology and when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did hi when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did his best to help me and change my tire. I really appreciate Christopher great customer service. Blessings to Christopher and all the staff at Germain Toyota! More

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The service provider Chris was great. I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a l I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a live person on the phone and when submitting online for approval it could take HOURS for them to get back to the service provider and approve or deny. This really jams up the service line. And makes the customer wait for up to like 3 hours. - this was none of Germain Toyota’s fault. But, Chris was great. He was honest .. straightforward and understanding. Even with the challenges with “Wheels” he still provided the best customer service and experience that he was able to do. A very honest hard working professional. More

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Been going here for years and this past visit was great. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. More

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The only reason I didnt give a 5 as I dont really care for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before any for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before anyone came. More

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Good job. I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me More

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We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reass Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reassuring and defused the situation. Madison Rosenberger and the rest of the service team are very professional and manage probably the toughest job at Germain. More

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I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Milit Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Military Veteran that we would receive a 10% discount on the final cost for service. Overall experience waiting in the waiting area was good. More

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I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the sched with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the schedule that Brian explained to me when I brought my vehicle in. In addition to the body work done, my car was also washed and detailed. It looked like a new car when I left the dealership. I was also pleased that I received a ride to my home when I dropped off the car and a ride when my car was finished. More

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I scheduled my first Toyota maintenance appointment with Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and to Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and took the time to explain when future maintenance would be required. My car was ready quicker than expected. Thank you, Chris! More

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Christopher Curtis was very courteous and helpful. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. More

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