Chris Her at Elk Grove Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Bristol, Chris Her, Steve Moroz

My Review of Elk Grove Toyota:
We have purchased two new vehicles in the last 6 months from this deaership and won't go anywhere else. The service is TOP NOTCH and the people are very friendly. They work with you and make you feel important. Best experience ever purchasing vehicles by far.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Her

My Review of Elk Grove Toyota:
Yusef was very attentive, not agressive or pushy and friendly - not in a patronizing way, in a genuine way. Elk Grove Toyota gave me better financing terms than my own bank, as they considered my credit scores; not one blemish on my credit history as my bank did! Thank you to Yusef (sales), Elvin (car details) and Chris (Finance) for making this a positive experience.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Her

My Review of Elk Grove Toyota:
I needed a left hand driver's mirror replaced. They amazingly had the part but also volunteered to install it immediately! WOW! Not only did they install the mirror, but installed two front lights and offered to wash my car! What awesome service. This was at 4pm in the afternoon and everyone was friendly and helpful. I am soooooo busy, and having my time valued was very important. I love this dealer! Will be back. (This is my first Toyota/Scion. Why have I not bought Toyota before?!)

Reformed Ford owner
Darlene Crockett

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Her, Leslie Riola

My Review of Elk Grove Toyota:
The above employees should receive the highest rating possible. They were outstanding; extremely knowledgeable; and displayed impeccable professionalism. Overall rating for the dealership was very positive.

We would not hesitate to recommend this dealership to our family and friends.

Thank you, Elk Grove Toyota.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Blacksten, Chris Her

My Review of Elk Grove Toyota:
My experience was very good at Elk Grove Toyota. Everyone was friendly and helpful. No games were played and I felt like I was very well taken care of. Jerry was very attentive and kept me informed on the process. During downtime, he made sure I had beverage and snacks.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Her, John Thorpe , Long Truong

My Review of Elk Grove Toyota:
This has been such a great car buying experience! I just had to share it. from Long Troung the sales representive, to Chris Her in Finance and today John Thorpe to finishe the loose ends that could not be done on a Sunday! Wow all these people were so polite and helpful throughout the a stressful and tiresome process. I want to share why it was so tough. My husband and I had to go to a memorial service and then to the car dealer to trade-in our car and then pick up the new one.

When we got to the dealership at 4:45p.m. we discovered that we had grabbed the wrong pink slip! Ugh; the dealership is 50 miles away from our city! when we told Long and Chris they said no problem just come back tomorrow when you can and bring it.
When I arrived on Monday the 28th or March with pink slip and cashiers check; Chris Her had the day off and John Thorpe stepped right in and took me to all the right departments to get all that needed to be done. Their fast and efficent service was great I was in and out of there in about 35 minutes. I sincerely thank the staff at Elk Grove Toyota.
Hurray for you for giving such GREAT CUSTOMER SERVICE!

Sincerely,
BOB & JOYCE GIORDANO

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Her, Lee Saeteune

My Review of Elk Grove Toyota:
I'm very happy and satisfied with my purchase at Elk Grove Toyota. Although, I did not purchase a Toyota, the customer service from the Elk Grove Toyota team were so helpful and kind. I appreciate them for helping me get the car I really wanted and not just what I can afford. Thanks Chris and Lee!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Her

My Review of Elk Grove Toyota:
Chris and the rest of the staff that we worked with at this dealership made this a very pleasant experience. We found them friendly, knowledgeable and forthright; no hard sell techniques. I would recommend this dealership and will go there for my next purchase.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Chris Her

My Review of Elk Grove Toyota:
I worked with Jermy through emails, he was upfront with what he can do with pricing and yes we agreed. We visited the dealership and worked well with Chris. This was a less stress car purchase we ever had. Thanks Jeremy and Chris for all your help.

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