Chris York
Chris York at Beau Townsend Ford
Refer Me

Chris York

Finance Manager

Beau Townsend Ford

1020 West National Road
Vandalia, OH 45377

Contact Me
not yet
rated
69 Reviews
not yet
rated

69 Reviews

Write a Review

69 Reviews of Chris York

January 31, 2024

Dealership Rating
Employee Rating

My Lincoln mkx2013 the brakes squeak since I purchased still under warranty and complained every time I took it in for oil change no warning Oct 2023 brakes bottom out charged me over 1300. And had to rep More

by Glenna Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Spencer

Feb 10, 2024

Beau Townsend Ford responded

Mrs. Webb was in our service department on 10/23/2023 with a brake concern stating "no pressure behind the brake pedal." Upon inspection, the technician found that the front brake pads were down to 1mm, the front brake rotors were unmachinable due to wear, and the rear brake pads were worn down to 3mm. These measurements call for replacement of the mentioned components. These are not warrantable items as they are caused by normal wear and tear. While replacing the rear brake pads, we noticed the right rear caliper was seized and needed replaced. A seized caliper can cause the vehicle to feel like there is no pressure behind the brake pedal. Mrs. Webb authorized the needed repairs and the vehicle was repaired and road tested. The technician confirmed the concerns were no longer present. We were not notified or made aware of any persisting issues with brake pressure on Mrs. Webb's 2013 Lincoln MKX until 01/31/2024, three months after the previous repair. The concerns at this visit were noted as "brake pedal goes to the floor" and "an illuminated traction control light". We notified Mrs. Webb that we stand behind the previous repair and that if the concerns were related, there would be no charge. We also notified Mrs. Webb that if the concerns were not related to the previous repair then she would be responsible for the technician's time to diagnose those issues. There are many components in the braking system that can cause the new concerns and since the vehicle has not exhibited these concerns over the last three months, it very well could be something other than the brake pads, front rotors, or the right rear caliper. Mrs. Webb refused to give us authorization to drive or repair her 2013 Lincoln MKX. We offered a complimentary rental vehicle to Mrs. Webb and that offer was refused as well. We appreciate all of our customers and stand behind the workmanship on the repairs completed in our service department. We want nothing more than to get to the source of Mrs. Webb's concerns. Unfortunately, she did not give us authorization to do that and left with her vehicle.

August 11, 2023

Dealership Rating
Employee Rating

They had what I wanted and what i was looking for at a reasonable price. More

by Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash

Aug 15, 2023

Beau Townsend Ford responded

Thank you Kim ! We greatly appreciate the 5-Star rating !

Aug 15, 2023

Beau Townsend Ford responded

Thank you Kim ! We greatly appreciate the 5-Star rating

January 31, 2023

Dealership Rating
Employee Rating

I would highly recommend Beau Townsend Ford for your next vehicle purchase. We purchased a vehicle and the transaction was fast and flawless. Our Salesman Brandon was great and Chris in the credit department More

by graybonnie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Burgmeier - Salesman

October 02, 2015

Dealership Rating

Excellent experience My salesman, George Davell, was very knowledgeable and answered all of my questions to my satisfaction. He was very helpful in helping me to find the More

by annkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George Davell

Dec 16, 2015

Beau Townsend Ford responded

Hello! We love hearing from our guests so thank you for taking the time write a review. It's wonderful to hear that George was able to provide you with an excellent experience! We will be sure to share your comments with him. Thank you and we hope to see you again! Jim Morris Jmorris@Btnissan.com (937) 898-6200

September 14, 2015

Dealership Rating

purchase of a 2016 Ford Explorer Beau Townsend has the best, and largest selection of New Ford Explorers in the area. The staffs professional demeanor and smooth transaction made the More

by rec1734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Siewe

September 07, 2015

Dealership Rating

Great salesman and service. I've purchased a new car from here back in March and the service was great. Rick didn't force anything on me. I was able to get what I needed. I decid More

by Lamont85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Weston

September 02, 2015

Dealership Rating

Friendly Staff Nice friendly staff. Salesman was not pushy at all. This is my 2nd purchase from these guys it has always been a positive one. I love my new F-150!! K More

by Bill0804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Donovan Lowe

August 02, 2015

Dealership Rating

very good experience dealt with Conner Spencer who was very helpful and seemed to be very interest ed in my satisfaction.After the sale he took the time to go over all th More

by jP 2345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jamie Spencer, Connor Spencer

July 15, 2015

Dealership Rating

2015 Mustang The Beau Townsend team was able to put me into my dream car. They had the car with options i wanted and got me a great deal on financing. More

by Mustang
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Condron, Tim Peffley

July 05, 2015

Dealership Rating

No problems! I think this dealership is honest. Everyone there is personable, attentive and seem to be knowledgeable of the products. I do not think they were ve More

by BigSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Jacobs , Larry Taylor

1
...

Dealership Inventory (313 Vehicles)

used 2022 Chevrolet Equinox car, priced at $26,749
2022 Chevrolet Equinox
used
Gray exterior
Automatic
Front-wheel Drive
used 2021 Lincoln Corsair car, priced at $31,798
2021 Lincoln Corsair
used
Mocha exterior
Automatic
All-wheel Drive
used 2022 Ford Escape car, priced at $27,995
2022 Ford Escape
used
N/A exterior
Automatic
Front-wheel Drive
used 2022 Ford Bronco car, priced at $44,995
2022 Ford Bronco
used
Cactus exterior
Automatic
Four-wheel Drive
new 2024 Ford Explorer car, priced at $60,510
2024 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford Mustang Mach-E car
2023 Ford Mustang Mach-E
new
Vapor Blue Metallic exterior
Automatic
All-wheel Drive