Christina Richmond at Kings Toyota

Certified Toyota & Scion Sales Associate
About Christina Richmond
Christina Richmond
Starting my second year in car sales at Kings Toyota.

Dealer Address
Kings Toyota
9500 Kings Automall Rd
Cincinnati, Ohio 45249
(513) 683-5440

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staci1135
4/25/2012 10:30:50 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina Richmond

My Review of Kings Toyota:
Our second great experience with purchasing a new vehicle with Kings in the last two years, both times with Christina as our salesperson. She makes the experience a pleasant one, and is always courteous and helpful!

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Response from: Kings Toyota
Added: 4/25/2012 2:07:17 PM
Thank you for the great comments. CHRISTINA RICHMOND is all you said and more. Her customers always have the greatest experience when purchasing a vehicle at KINGS TOYOTA. We can't thank you enough for being a repeat customer and knowing that Christina is one of the main reasons makes it even more special.
Regards,
Heather T. Chattos
Customer Relations Manager

paynjt
6/18/2011 10:41:56 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina Richmond

My Review of Kings Toyota:
Christina was a pleasure to deal with. She offered a no hassle way to make a deal on a new tacoma pickup while answering all my questions concerning the new truck, options, and financing options. I would definately purchase new vehicles from kings toyota in the future even though they are an hour and a half away.

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Response from: Kings Toyota
Added: 6/20/2011 9:20:34 AM
An hour and a half drive to purchase a vehicle from KINGS TOYOTA?!?! WOW! We can't thank you enough! And we're glad you had the opportunity to work with CHRISTINA RICHMOND. Christina always does a great job of making customers feel at ease and extremely satisfied with their final decision.
Regards,
Heather T. Chattos
Customer Relations Manager

becky huff
6/13/2011 2:17:39 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina Richmond

My Review of Kings Toyota:
I cannot say enough wonderful things about my recent purchase from King's Toyota!! Christina Richmond in sales was absolutely wonderful and made the expreience so very easy!! I was somewhat nervous prior to coming to the dealership and she was just great and gave us such wonderful service! She is an absolute professional!! The financial end of the deal was so very easy, also, and I give a huge thanks to Tom Smith for being so helpful and knowledgeable!! Just an awesome experience all around and this is the second Toyota that we have bought from King's and we highly recommend them to everyone!!!!!!!! Thanks you!!!!!

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Response from: Kings Toyota
Added: 6/15/2011 9:53:40 AM
What a great testimonial! I agree, Christina is a great salesperson and always manages to put her customers at ease.
Regards,
Heather T. Chattos
Customer Relations Manager

powellr
6/11/2011 6:02:58 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina Richmond

My Review of Kings Toyota:
When I walked into Kings Toyota I was going through the motions to be certain I had made the right choice on ANOTHER car. So I drove the Rav4 and pretty much to my amazement I fell in love with it. After 2 days of haggling with the other dealership for the small SUV I thought I wanted, my mind was exhausted at the thought of having to start over...good thing I didn't have to. From start to finish my buying experience was calm and easy...no haggling involved. Christina, my salesperson, was upfront about the price. No starting with what 'payment I could afford' angle, which pleased me to no end. So I walked in to buy and in no time at all the transaction was done. I have never purchased such a big ticket item so easy and hassle free in my 52 years. So, would I recomment Kings Toyota and Christina Richmond to my friends? The answer is a resounding YES!

But...the service didn't stop there. A few weeks ago, nearly 3 months after my purchase, I locked my keys in my car at a nearby grocery store. Somewhat panicked I called Kings and relayed my dilema. The person answering the phone said 'let me transfer you to Christine, I believe she's here and might be able to help you'. Christine called the service department hoping to cut a new key for me, but they had just closed. So she offered to pick me up herself, drive me home to get my spare key and drive me back to my car. Rescue complete. Now that's going above and beyond. I just hope she's still there when I purchase my next new car!!

Rebecca Powell
A very satisfied Toyota customer.

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Response from: Kings Toyota
Added: 6/15/2011 11:06:11 AM
NOW THAT'S WHAT WE CALL CUSTOMER SERVICE! And what keeps customers coming back to KINGS TOYOTA. CHRISTINA RICHMOND certainly went the extra mile and exemplifies the standards we expect of all personnel at Kings Toyota. THANKS CHRISTINA!
Regards,
Heather T. Chattos
Customer Relations Manager

Lshewmon
6/11/2011 7:49:57 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina Richmond

My Review of Kings Toyota:
Christine, our sales associate, was a pleasure to deal with. She spent a lot of time with us, both before, during and after the test drive, and never made us feel rushed or like we were asking a stupid question. She was easy to talk with, had a ready laugh, and made the whole experience a joy. She's great!

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Response from: Kings Toyota
Added: 6/15/2011 1:28:18 PM
CHRISTINA RICHMOND represents KINGS TOYOTA so well - we're proud to have her as part of our sales team and am glad to know that customers recognize how much she cares. We hope you'll recommend Kings Toyota and Christina to you family and friends.
Regards,
Heather T. Chattos
Customer Relations Manager

cbremer
6/10/2011 5:27:22 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina Richmond

My Review of Kings Toyota:
Christiana was very knowledgable and easy to work with-she is the first care sales person that made us feel that she was working for us-not just the dealership. We love our Sienna Limited. When we went to get license plates, the agent said she was looking for a Rav 4-we referred her to Christiana at Kings. We are loyal Toyota owners and Kings provides the best selection, price and service in our area. Keep hiring bright sales women like Christiana who truly listen and respect the customer.

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Response from: Kings Toyota
Added: 6/15/2011 3:02:58 PM
CHRISTINA RICHMOND hits another one out of the ballpark with great customer service! That's what you'll always get when you shop at KINGS TOYOTA. Thanks Christina!
Regards,
Heather T. Chattos
Customer Relations Manager