"Loyal with high integrity "
I just leased my car from Klaben. Mike Cooney made the process very easy. He is very professional and knowledgeable about the whole car leasing process. Christine Klaben had all of the paperwork ready for me to sign and was also very professional. I have purchased Klaben vehicles since 1992. The integrity of Richard Klaben and his employees is undeniably amazing. I have and will continue to recommend and will always return when I am ready to lease/buy my next vehicle.
"Wonderful team at your dealership."
When I called Terry he was so helpful with the cars on the website he found exactly what I was looking to purchase. I had called Park Ford twice and was not satisfied, kind of unhelpful.
Spoke to Terry and I couldn't get to your dealership fast enough. I can't thank you all enough for everything.
My friend Jeanine Zarlino gave me Terry's name and number.
"Closer than you think"
- Jay Missippi
The professionalism and straight forward approach to car sales that Klaben Ford has mastered has made them my first stop for new vehicle purchases 3 times in a row (and counting!) I've always been treated honestly, respectfully, and promptly. I've yet to regret the 1500 mile round trip drive to deal with Klaben Ford. Being "closer than you think" still makes me laugh!
I stopped in just to look and was met by a friendly salesman Mike cooney who did not hound me. He actually helped me find exactly what I wanted and not just what he wanted to sell me.He also drove my car to my house to let me test drive it and make sure it would fit in my garage. I've had bad experiences with other dealerships, but not klaben. I would recommend it to others and buy from Mike cooney again!
"I always get the absolute best service"
I have been dealing with Klaben Ford for over 30 years and as of now is the best dealership in the Akron Cleveland area. Joe French always gives me Exceptional Service. Kenny King is an Exceptional Saleman Kenny has sold me many of my cars. I highly recommend all my friends and family to deal with Klaben Ford. The whole staff has given me Exceptional customer service.
"Getting a new car made easy"
- Cleo's daddy
This was my 5th new car purchase, got my first one in 1990. I have always been treated like an old friend. Sales staff and service reps are very helpful, and eager to assist you any way they can. I'll be back again in a couple years for another one.
"Don't Go Anywhere Else"
The car buying process at Klaben is flawless. They put the needs of the customer first. They listen to you and are very respectful. Bought 8 cars from them and I will continue to do so. See Roscoe Woodberry if you need a new Ford,Lincoln, or used vehicle.
- Sherri S.
I have had my vehicle serviced at Klaben for a long time. Always top notch customer service. I am happy with my service just last week.
"first lease experience"
Worked with Tyler on my new Explorer. He was excellent in providing me with all my options and helping me get to the price point I wanted. There was no fast talk and unmet promises. They gave me a fair trade in value for my old vehicle. They even provided me with a protein bar to eat because I was hungry and made the bad decision not to eat breakfast before coming to the dealership. There were some issues I had with recent work on my car that I just traded in to get the new one. They promptly took care of this and I left the dealership with a check in hand to reimburse me for the cost of those repairs. Will likely be going back for future vehicles.
Brandon was great to work with; not pushy and very knowledgeable. Christine and Andy were also very helpful and supportive. We were impressed by what Ford has to offer.