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Clark Hearold
Clark Hearold
Infiniti Certified Service Advisor
INFINITI OF DENVER
2990 S Havana St
Aurora, CO 80014
351 Reviews
Since childhood, I have always had an interest in cars. I think it is really what lead me to want to work for a highline dealership. I have been with Infiniti of Denver since April of 1999. One of the reasons I believe Infiniti of Denver is such a great place to work is because it always has a family type feeling for both the clients & employees. With that being said I enjoy spending time with my family when I am not working.
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351 Reviews of Clark Hearold
December 02, 2025
Just needed routine maintenance on my Q50 so I called Clark and drop it off. He met me at my car with a smile as always, I just needed an oil change and my snow tires installed, he took my information th Clark and drop it off. He met me at my car with a smile as always, I just needed an oil change and my snow tires installed, he took my information than told me he would call me in a few hours. He called me in less than 2 hours to tell me that he had sent a text with a link to my free vehicle inspection video for me to review, I love this feature of seeing the video from the tech that is working on my car. Turns out they found nothing that need attention. He also told me my car was ready for pickup, then asked me if I needed there Valet service to come pick me up, what a great perk. I did not need that because I was going to bring my wife's QX50 in for the same service work. My car was in the service drive all clean and shiny when I arrived. This is the greatest serviced department I have ever worked with the best. More
by JOHN VON TILIUS
November 24, 2025
Service was great you have really good people working with you than you very much. with you than you very much. More
by Baudelia sotelo
Other Employees Tagged: Shun Johnson , Erik Martín
November 10, 2025
I have dealt with Infiniti of Denver for over 12 years and their service department is second to no one. The work is always accomplished in a timely fashion, there is never any “surprise” charges, and our and their service department is second to no one. The work is always accomplished in a timely fashion, there is never any “surprise” charges, and our vehicle is returned in spotless condition. More
by Heymurf
November 06, 2025
Clark was friendly and professional. I had never been to this dealership and this was the first time the car was there for repairs. Once the issue was diagnosed, it was repaired quickly I had never been to this dealership and this was the first time the car was there for repairs. Once the issue was diagnosed, it was repaired quickly and I was kept updated on all steps. More
by kevinjenkins97
Other Employees Tagged: Chris Madigan
October 25, 2025
Great service. They answered all my questions and my qx55 is running like a champ. They answered all my questions and my qx55 is running like a champ. More
by Hallibu
Other Employees Tagged: Leshun Veasley
October 09, 2025
There are two distinct parts to this visit. First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The se First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The second part, however, can only be described as outright exploitation. I have been a loyal Infiniti of Denver customer for over 20 years, yet I was quoted nearly $500 for the replacement of cabin and engine air filters. I declined the service, purchased genuine OEM filters for $40, and replaced them myself in under two minutes—an easier task than refueling the car. This is a simple, tool-free operation that takes a trained technician less than a minute to complete. Choosing to charge such an excessive amount is deeply disappointing and undermines the trust of long-time clients. I would strongly caution any customer—especially women or younger drivers unfamiliar with vehicle maintenance—against relying on this service department without verifying the necessity and fairness of the charges. More
by Dr. Dan
October 02, 2025
Always on time and very helpful with all questions and service issues. The staff has loaner cars and provides incredible attention to details. service issues. The staff has loaner cars and provides incredible attention to details. More
by SamB
Other Employees Tagged: Leshun Veasley, Chris Madigan
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