Jake was knowledgeable about the new Honda Civic even though it was pretty new, the car we drove for the test drive only had 16 miles on it. He heard what I had to say and took me directly to the car that I left with. Great service across the board, will recommend to any new comers seeking a new or used car.
"Arnel really helped us a lot."
- dj and monique
Arnel and Curtis helped us a lot, they gave us all the information that we need. I would totally recommend tony Honda to others. Excellent service,.
"Professional and friendly services"
Arrived at Tony Honda on a very rainy afternoon with two younger children in need to buy a new car. Matt greeted us at the door and right away made it clear that the weather is not an issue. Matt was very professional, attentive to what we were looking for and provided us with clear and informative information which made our decision a lot easier to make. We felt that Matt was very transparent and as stated above very informative. Matt was not "pushy" instead allowed us time to talk and make our own decision. Even after we purchased the car Matt spent a lot of time with us going over the car's controls, features etc which was very helpful. He acknowledged our kids and ensured that they kept busy. We love the fact that there is a place at Tony Honda for kids to hang out. Thanks Matt!!!! We really appreciate your assistance.
"First time car buyers in Hawaii"
As soon as we walked in, Arnel approached us and asked how he could help us. We told him exactly what we were looking for and he was very knowledgeable. We did not feel pressured at all like we have in the past with other car dealerships. We had an outstanding experience with Arnel from the start!
I want to acknowledge the exceptional care and service that was provided by Joe Lacuesta, Curtis Matsumoto and Kathleen Cipriano that made my new car purchase a happy and pleasant one.
"took almost three months to complete purchase agreement!"
Despite numerous requests to refund excess trade-in allowance I received my refund on 09-24-15(Honda was purchased on 07-03-15).Way too long.
I came into Tony Honda yesterday after a disappointing experience over at Pacific Honda. I went in to PacHonda expecting a Civic leasing deal that I found online but upon arrival they told me that the offer expired and could not honor anything similar. Yesterday, I found Tony Auto Group and hopped around from Huyndai to Nissan and then back to Honda hoping to get a great deal on a Civic. Woody immediately greeted us at the door and listened intently on our story and experience over the last 2 days. Knowing what I was looking for, Woody offered to give us an expired deal in order to give a deal similar to what I was looking for. He was very honest in his sales and genuinely wanted me to walk out of there with keys in hand, which I did. I would reccomend Tony Honda, specifically Woody, to anybody.
"Returning Customers and very happy!"
- Izumi Kawakami
We've been wanting to upgrade our family to a van for a while, and decided to just check out what Tony Honda had in stock. We were referred to Tracie by a friend and we are so grateful! Not only did we walk in without an appointment, it was the end of Labor Day sale and a busy weekend! But she was so accommodating and really helped us get a van in our price range. We had our 3 kids with us (all 6 years and under) but it wasn't even a stressful time being there at all like one would imagine. They have an awesome area set apart for kids with a TV - genius idea. Thank you! Tracie listened to our needs and requests, was very knowledgeable on the vans and the differences between the models. Once it came down to financing and closing the deal - everything went so smoothly. Like always, it was a painless experience and we are once again, very happy customers of Tony Honda.
"More than expected!!!"
I thought that every employee from each department completely satisfied my needs as a buyer. From top management to sales, i was completely taken care and give proper information in my search for a new vehicle. This was actually the first time I've ever purchased a car from the lot directly and I have heard horror stories about their experience and I'm just glad this was smooth and everyone left the situation happy. Thank you to everyone at Tony Honda that made this work
""My First Honda""
I wanted a new car ~ One that was easy on gas and that was dependable ~ So I stared to look for "my first Honda" and the Honda Dealership I would attend ~ So I went on line and looked at the cars I would like to drive ~ I liked the Honda Accord but got the Honda Civic x-l Sedan in White 4 door & Sunroof Wow ~ And really everything turned out very smooth ~ Kerry Kobayashi was the No#1 reason why I have "my first Honda" Sedan ~ Kerry was there to help me decide just what I was looking for and went through all the detail, features and explained them very well ~ Really I was able to come in and buy "my first Honda" on that same day ~ And to all the Employees who helped in this transaction Thank You All ~ You are all so important!!!
& Thank You (Tony Honda)
"Excellent Service All The Way"
Aloha, Doug Pagan