"Purchasing a new 2017 Civic EXL"
I really enjoyed the experience in purchasing my first Honda. The sales people who helped me were so outstanding and professional. I really like the sales people who helped making and buying the car so relaxed and easy Mike West, Tracie Komori, and Curtis Matsumoto were awesome. I will refer all my friends and family to the Tony Group where the sales treat you like family. I really love my new Civic that is fully loaded and the look of the car ! Many Thanks, Sharon Inamine
"I AM STILL SICK OF TONY HONDA MANAGERS"
BBB, so unbelievable what Mr Moody said. I was on medication and fully disabled. I was told my car wives trade in car was only worth $4000.00 because they had to fix the dent in the back. They sold the vehicle to a guy in my neighborhood for $9500 around there with the dent still in it.
The night when I woke up I couldn't believe they talked me into paying the full price for the SUV even after they talked me into putting down $10,000. That money was to go to remodeling my kitchen and visit my dying dad. My dad died before I could get money to visit him. I had to borrow from my brother to pay my way to my dads funeral. I only went to TH to pick up a brochure and the next thing I know it I'm driving a new SUV home that I can't afford. I tried to return the SUV the next morning and told I couldn't because this box wasn't checked that I could change my mind.
I told TH I had bad credit yet they pushed me to get qualified and that took almost 6 weeks. The finance manager tried to stick me with 16% interest because he thought I wouldn't see it when I signed. I almost didn't catch it. He then changed it to 10%.
The Pastor of my church used Tony Hondas management in his sermon not actually mentioning their name. Telling everyone WOLVES COME DRESSED IN SHEEPS CLOTHING TO DECEIVE US. That's exactly what they did.
Tony Honda always strives to deliver the best product and service to our customers, so it’s troubling when one feels that we have failed to do so.
The product isn't the problem, it's the service to their customers. Wolves in sheep clothing.
I STILL FILL SICK OF THEM HOW THEY TOOK ADVANTAGE OF SOMEONE DISABLED.
Had a good experience with the Tony Honda team here in waipio. Friendly staff and great customer service. They're more than willing to work towards the best deals there is. Highly recommend visiting them on your next purchase!
"Crappy service "
- John fors
They scratch our car both the first time we took it in and then this last time then say they r not responsible for it and they lied about fixing everything we took it in for when all they did was reset the lights and did one thing
"Smooth and Excellent"
I had an enjoyable time purchasing a Honda Odyssey from Tony Honda.
I worked with Moi to settle on a vehicle and price, via email. He was off island, but referred me to Maria Belacoco to handle the paperwork and complete the transaction at the Tony Honda dealership. Maria had all of the relevant information ready, and going through the paperwork was explained well and done quickly.
Kathleene went over the accessories with me and her way of presentation was entertaining.
Curtis went through the financing with me and explained the different options available.
Thank you Moi, Maria, Kathleene, and Curtis for helping me with this purchase, and for an excellent experience.
"GREAT CUSTOMER SALES SERVICE"
- Stanley P Chun
GREAT EXPERIANCE, SALES ASSOCIATES WERE VERY HELPFULL. IVEN CUNANAN IS AN EXCELLENT SALES ASSOCIATE AND HELP ME STRAITHEN OUT A SECURITY FREEZE FROM MY CREDIT REPORT SO I COULD PURCHASE MY 21017 HONDA FIT
"Excellent Low Pressure Buying Experience"
Jared was extremely easy to work with. He was attentive and helpful and managed our transaction flawlessly.
We already knew the car we wanted going into the purchase, which I'm sure helped the process. At no time did I feel pressured into purchasing a different model, trim, accessory or service that I didn't want.
Pricing was clear and fair.
This was a great car buying experience overall. Highly Recommend!
I had such a good experience with Tony Honda. They were so amazing and very helpful. There service is very good. I would recommend them to everyone! I also got my other car serviced there and the person that helped me was Andrew. He was so nice and generous!
"Help us choose the right vehicle "
- Me,you, and the kine
Both Matt and Curtis are friendly, funny, understanding, and patient. Also, very helpful getting us our loan. I would highly recommend them to our friends.
Prior to getting my Civic Maria and David was so friendly and helpful I'm so glad I chose to go to Tony Honda I could not have asked for better help.
I would also like to mention Kathleen she was great at Accessories and Mr.Matsumoto was so calm, very Professional made the closing pleasant.
If I ever need another car I would definitely return to Tony Honda.