D'Arcy Hines

I have always been extremely please with the service at Mercedes-Benz of Baton Rouge. It has always been completed quickly. and professionally done. Excellent service from employees from sales to service Mercedes-Benz of Baton Rouge. It has always been completed quickly. and professionally done. Excellent service from employees from sales to service. More

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Top notch service from a wonderful dealer who offers exceptional customer care to its customers! exceptional customer care to its customers! More

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MBOBR always exceeds expectations! ! You are treated like a favored family member. Their Dealership can’t be topped in sales and service. MBOBR cannot be beat in any area ! You are treated like a favored family member. Their Dealership can’t be topped in sales and service. MBOBR cannot be beat in any area More

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D'Arcy Hinds is excellent in all he does - a great asset to MBOBR. He made sure that the service department completed the needed repairs and kept me informed of their progress. The lack of an after hour to MBOBR. He made sure that the service department completed the needed repairs and kept me informed of their progress. The lack of an after hours drop-off is a MAJOR NEGATIVE, however! More

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Lynn is fantastic. Very accommodating and attentive. This is the third car she has handled for me. I'll be back. Very accommodating and attentive. This is the third car she has handled for me. I'll be back. More

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Very pleasant experience. Very accommodating. I like working with the same person. D'Arcy has helped me with the service and maintenance of my car for years. He is always very Very accommodating. I like working with the same person. D'Arcy has helped me with the service and maintenance of my car for years. He is always very helpful, nice and pleasant. More

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Great dealership! Service, parts and employees work very hard to make us happy. Baton Rouge Mercedes Benz is the favorite for our business dealings as well. Service, parts and employees work very hard to make us happy. Baton Rouge Mercedes Benz is the favorite for our business dealings as well. More

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I had my car serviced this week and the entire service team went above and beyond to ensure my satisfaction. Brandon is the greatest! He took his time from start to finish of having my car serviced. He wa team went above and beyond to ensure my satisfaction. Brandon is the greatest! He took his time from start to finish of having my car serviced. He was very thorough and made it his business to keep me updated throughout the process. This has been the absolute best service I’ve had at any other dealer this far. More

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Mr. Hines, my service agent, is efficient, knowledgeable, and he cares about his clients. He takes the time to explain your services and any additional concerns. The Service Manager has even taken the time t and he cares about his clients. He takes the time to explain your services and any additional concerns. The Service Manager has even taken the time to address my concerns! The waiting area is always clean, quiet, and comfortable. There are charge stations available as well as snacks. There's not a lot of "buzz" going on. It was pleased overall with my experience. More

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Very easy to deal with. Service is excellent. Loaner vehicle, now with added reasonable restrictions. Service is excellent. Loaner vehicle, now with added reasonable restrictions. More

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