Daniel Cook

I love Tulsa Hyundai! I just don't care for my service person. He really doesn't know what he is doing! I just don't care for my service person. He really doesn't know what he is doing! More

by NANNASBOY2 Verified Customer Verified Customer

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Daniel was fast and efficient at getting me in and out. He was very pleasant to work with. I will be back and asking for him! He was very pleasant to work with. I will be back and asking for him! More

by melissa.chestnut Verified Customer Verified Customer

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Overall, good. Had some issues in the beginning with getting ahold of anyone to talk about the car but once they did call me back, they'd already contacted the warr Had some issues in the beginning with getting ahold of anyone to talk about the car but once they did call me back, they'd already contacted the warranty company and got the vehicle serviced quickly. More

by chelsea_beall Verified Customer Verified Customer

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Dan was forgetful but a good communicator. Unfortunately the service refused to answer calls from my insurance and never called them back when dan was away Unfortunately the service refused to answer calls from my insurance and never called them back when dan was away More

by Minaalc19 Verified Customer Verified Customer

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They tried manipulating us every chance they got. We agreed on a price on 3 different times and we arrived the deal was complety different. On our fourth trip up there we settled on a price and went We agreed on a price on 3 different times and we arrived the deal was complety different. On our fourth trip up there we settled on a price and went back to financing where we met David. He tried to sell us all kinds of options but I declined and told him I didn’t want anything but the factory warranty. He said ok, and had us sign some papers. After that, I said our original price is the same right, and he said yes and repeated the price . We then got a letter in the mail trying to make us sign to a new agreement with an extended warranty. I called serval times and it went back and forth forever until David finally called me back . He then said no problem I will take the warranty off can I sign you initials. Long story short if you care I could explain better and you can call me 918 403 9659. More

by strawn_jacob Verified Customer Verified Customer

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When the car was brought in for warranty work, I was told to expect service would take 1 to 2 days Those days came and went with no notification of any problems. After 4 days I tried to contact the service a to expect service would take 1 to 2 days Those days came and went with no notification of any problems. After 4 days I tried to contact the service advisor and several hrs later received notice that would be several more days because there were 'complications' got car back after nearly 2 weeks. Never once did I recieve any updates from the service department that I didn't initiate by calling. That is not what I would call customer service. More

by BOB64BUG Verified Customer Verified Customer

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I have a new car. And the paint is messed up. The management and Nate will not return my phone call or fix my car. I have only had it since 4/25. This is absolute And the paint is messed up. The management and Nate will not return my phone call or fix my car. I have only had it since 4/25. This is absolutely the worse automobile service department I have ever had. And I’ve had both Nissan and Volkswagen. More

by KKILLIMON65 Verified Customer Verified Customer

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I took my 2022 Palisade to the dealership as it had a delayed start and is shifting hard. This is the 4th time to report the issue with no warning light showing. They flushed it for $400 and said it's fi delayed start and is shifting hard. This is the 4th time to report the issue with no warning light showing. They flushed it for $400 and said it's fixed. I was in the waiting with a 5 yr old for 3 hrs before I was told they were keeping it. Never offered a shuttle or loner. Had my relative take off work to pick me up, then was told they had a ride for me. I carried the car seat from the service area where my car was across, the waiting area, and then sales area, where no one offered to help or even open a door, as the sales people were all on their phones or in a circle laughing it up. Dan offered after I was well past him, but didn't follow up. Tulsa Hyundai, would not recommend. I asked for all records and pray the transmission doesn't drop out with my grandson in tow on the turnpike. Any more questions? More

by robertalhoward22 Verified Customer Verified Customer

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I have always had great service from Tulsa Hyundai. I have purchased my last three Hyundais from them. All staff were friendly and knowledgeable and honest All quotes were all accurate. I will always g I have purchased my last three Hyundais from them. All staff were friendly and knowledgeable and honest All quotes were all accurate. I will always go to them for service More

by SAJCAT412 Verified Customer Verified Customer

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I’ve had decent experiences with other service members but Daniel was pushy, rude, and did not provide good service. He didn’t update me on my car, was pushy about the upsell and then rude when I refused but Daniel was pushy, rude, and did not provide good service. He didn’t update me on my car, was pushy about the upsell and then rude when I refused to give in to the product he was trying to sell me. More

by kristinalouisegray Verified Customer Verified Customer

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