My Review Of Russell & Smith Honda:
Danny Gonzalez is very personable and a pleasant person, who treated me with respect and friendliness.
I enjoyed dealing with Danny during my two visits to this dealership.
Danny took his time to explain all details regarding the car, and was very helpful while I was negotiating the price for the Honda CR-V SUV I selected.
Danny made sure that the car was properly prepared for me, inspected it, reviewed with me all the controls and functions, and even offered to do the same with my wife if she so chose.
Santo Lazo handled the financial side of my vehicle purchase transaction, including the loan I obtained from AHFC through the dealership with his help. Santo is friendly, very efficient, and completed the transaction in very little time. He too was friendly and personable, and with a good sense of humor as well.
Dino Varcados is the sales manager who introduced himself to me during my first exploratory visit and assured me that he will do all he can to satisfy my needs. After I signed the purchase agreement he came to shake my hand and personally thanked me for my purchase. As with Danny and Santo, Dino also displayed friendliness and courtesy.
I have purchased many cars over the past 43 years, and I must say that this was my most pleasant car purchase experience to date.
Kudos to Danny, Santo, and the RUssell & Smith Honda dealership.
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Response From: Russell & Smith Honda
Added: 1/2/2013 1:29:12 PM
We are grateful that you have taken the time to leave such a great review. Employees such as Danny and Santos are such important members of our team because of their ability to illustrate the importance we place upon customer service. It was our pleasure to assist you with finding a new car and we look forward to being able to help you again in the future. Thank you very much for choosing Russell & Smith Honda and be sure to check out our Facebook and Twitter pages to get access to exclusive deals and monthly service specials.
Sincerely,
Katie Smith – Internet Manager
ksmith@russellsmith.com