Danny Gonzalez at Russell & Smith Honda

Danny Gonzalez

Danny  Gonzalez

Danny Gonzalez


Honda Sales Consultant
Russell & Smith Honda

Russell & Smith Honda

2900 South Loop West
Houston, Texas 77054

(877) 661-6236

Cars For Sale by this Dealer

Need a New Car?

siwilson
5/16/2013 10:37:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

Everything & especially Danny Gonzalez was great except for the length of time it took. I think only one finance person was available on that Saturday which is probably why it took so long.

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BenGarry
3/25/2013 9:25:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

Danny was a great salesman to work with. He let us take our time and come to our own decisions. We never felt rushed or "up sold," and when the time came to make a purchase he gave us a great price on our car and our trade in. Working with Danny was pretty much the antithesis of the "car salesman experience" that we all dread. I look forward to purchasing my next car from him as well.

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Response From: Russell & Smith Honda
Added: 3/26/2013 6:41:32 PM

Ben,

We would first like to thank you for taking the time to share your experience with us. It always makes us incredibly proud to hear what our guests have to say! Here at Russell & Smith Honda, we believe that purchasing a new car should be a memorable and enjoyable experience and should never be a stressful process. This is why we strive to go above and beyond for each and every one of our customers. We're truly pleased to hear that you drove away satisfied and that Danny was able to take care of you. We thank you again for your business and look forward to working with you again in the future! Be sure to find us on Facebook and Twitter for access to our most recent news and specials. Take care!

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
carolinebgarry
3/24/2013 11:37:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

Danny was helpful throughout the entire process. He communicated promptly and gave a very fair price on both the trade-in and the new purchase. He had an excellent low-pressure style as a salesman. We were able to make an informed choice because of the knowledge he brought to the experience. When the dealership did not have the exact make/model of the car we wanted, he was able to work with another dealership to get the car within a week's time. We plan to buy another Honda soon and will definitely be asking for Danny.

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Response From: Russell & Smith Honda
Added: 3/25/2013 12:57:30 PM

Caroline,

We are truly happy to hear that you enjoyed your recent visit to our dealership and found Danny to be accommodating throughout the entire process of purchasing your new vehicle. Buying a new car should never be a hassle which is why we go above and beyond to assure it's as simple and stress-free as possible, and we're proud you have found this quality in our business. We thank you for your business and look forward to being of assistance to you again in the future.

Remember, Like us on Facebook and Follow us on Twitter for online coupons and specials.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
BigDawid
3/20/2013 11:37:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
Alfredo VegaAlfredo Vega
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

I could not have asked for a greater experience in buying a new car! While doing my research on various models I found Alfredo to be outstanding in answering questions, showing the cars and really highlighting the Honda experience. He was a very educated gentleman and not a pushy salesman. It was really easy to see that Russell and Smith Honda was more like a family than a business with sincere and genuine warmth and friendliness.
When the day came to buy the car Alfredo's friend and tag-team partner Danny Gonzales was there and what a gift he was! Danny was very down-to-earth, succint and quick! He completely tailored and streamlined the process to meet my needs. It was the best car buying experience I have ever had! Not to mention the car was available to drive out almost immediately! I have never had a dealership give me the car within three hours of buying it before!

I could not be happier! There is nothing they could have done to help more. I was treated like royalty! I was given a great deal and I was there for an immediate purchase seeing as how my previous car had died the night before!

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Response From: Russell & Smith Honda
Added: 3/27/2013 3:39:51 PM

Thank you for taking the time to share such a wonderful review! We take pride in providing the best customer service that we possibly can and to hear that you think so highly of your recent visit is just music to our ears. I am thrilled to hear our team was able to provide such excellent service and I assure you, they will be just as pleased as I am to hear the kind words you have left. We look forward to helping you with any questions you may have regarding your new vehicle so please don’t hesitate to give us a call or stop in at any time. Again, thank you for choosing Russell & Smith Honda and be sure to follow us on Facebook and Twitter in order to get exclusive deals and the latest news.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
chloemcclain
3/3/2013 5:33:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Russell & Smith Honda:

I was looking for my first auto purchase after my old car's transmission had died out. I went with one car I had seen on the website in mind, but came out with a totally different car. The salesperson and finance person were very friendly and not pushy in trying to get me to agree with something that I didn't want. There was no haggling and I felt confident with what was going on. The whole transaction went smoothly, which took away a lot of the anxiety I had about making such a big purchase. If I ever need to buy another car after this one runs it time, I will definitely keep Russell and Smith Honda in mind. My mom bought a car from Russell and Smith Ford, and overall, I think the franchise just makes the car buying process a little easier.

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Response From: Russell & Smith Honda
Added: 3/4/2013 2:36:44 PM

Thank you for taking the time to write this excellent review. It is our goal to treat each and every customer with the respect and courtesy that they deserve and we are glad to hear that you received such treatment. We would also like to thank you for these kind words and let you know that we will be here if you ever have any questions or need any assistance. Thank you for choosing Russell & Smith Honda and be sure to like our Facebook and Twitter pages to get exclusive deals and the latest news.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
eztx2013
2/4/2013 12:33:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

I will be referring everyone I know looking for a new car to Russell & Smith. Danny treated me like family. He was very helpful with everything. He was always available for questions and answered them promptly. Janet was awesome! She worked her magic and got me into my beautiful Honda Accord Sport that I am absolutely in love with. Ami helped me out with all my paper work and was very friendly. You guys are the BEST! I will never go to another dealer again. I wish I could give you more than 5 stars.

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Response From: Russell & Smith Honda
Added: 2/8/2013 11:41:33 AM

This five-star review was absolutely wonderful and we are humbled by your high opinion of our dealership. Thanks so much for sharing your experience with us. Janet and Danny will be excited to hear about your visit. We hope you continue to enjoy your Honda Accord Sport. It is an awesome vehicle that is sure to provide you with an amazing driving experience. Thanks so much for reaching out to us and recommending our dealership. We are honored to have you as a customer.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
qqqx
1/30/2013 2:42:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

Working with Danny was a real pleasure. He was knowledgeable, personable, and very helpful in getting us the car we wanted. The car buying experience with Danny was pleasant--in fact the best car buying experience we have ever had.

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Response From: Russell & Smith Honda
Added: 2/8/2013 11:34:05 AM

We appreciate this outstanding review. We are very happy to know you enjoyed working with Danny! Our goal is to provide 100 percent customer satisfaction. Knowing we have achieved this goal with you pleases us immensely. Once again, thanks for this great review. We look forward to helping you again in the future.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
JTsabar
12/29/2012 8:30:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Santos CabreraSantos Cabrera
Danny  GonzalezDanny Gonzalez
Dino VarcadosDino Varcados
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

Danny Gonzalez is very personable and a pleasant person, who treated me with respect and friendliness.

I enjoyed dealing with Danny during my two visits to this dealership.

Danny took his time to explain all details regarding the car, and was very helpful while I was negotiating the price for the Honda CR-V SUV I selected.

Danny made sure that the car was properly prepared for me, inspected it, reviewed with me all the controls and functions, and even offered to do the same with my wife if she so chose.

Santo Lazo handled the financial side of my vehicle purchase transaction, including the loan I obtained from AHFC through the dealership with his help. Santo is friendly, very efficient, and completed the transaction in very little time. He too was friendly and personable, and with a good sense of humor as well.

Dino Varcados is the sales manager who introduced himself to me during my first exploratory visit and assured me that he will do all he can to satisfy my needs. After I signed the purchase agreement he came to shake my hand and personally thanked me for my purchase. As with Danny and Santo, Dino also displayed friendliness and courtesy.

I have purchased many cars over the past 43 years, and I must say that this was my most pleasant car purchase experience to date.

Kudos to Danny, Santo, and the RUssell & Smith Honda dealership.

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Response From: Russell & Smith Honda
Added: 1/2/2013 1:29:12 PM

We are grateful that you have taken the time to leave such a great review. Employees such as Danny and Santos are such important members of our team because of their ability to illustrate the importance we place upon customer service. It was our pleasure to assist you with finding a new car and we look forward to being able to help you again in the future. Thank you very much for choosing Russell & Smith Honda and be sure to check out our Facebook and Twitter pages to get access to exclusive deals and monthly service specials.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
neospud
11/26/2012 10:45:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

Danny hooked me up with a great deal on an Accord v6 coupe and honored a lower price for window tint even though he had misquoted the price. I noticed document fees here seemed a bit lower than average as well. They did a great job detailing the car, gassed it up and I was out! Roberto in F&I was very quick. He didn't waste my time.

Criticism: Keep the regular coffee (non-decaf) stocked up guys!

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Response From: Russell & Smith Honda
Added: 11/27/2012 2:21:13 PM

Thank you for taking the time to share your recent experience with us! At Russell & Smith Honda there is nothing more important to our team than customer service which is why we couldn’t be any happier to hear that Danny and Roberto were able to turn your trip into a great one. Don’t hesitate to let us know if we can help you with anything else in the future, we look forward to being there to help with all of your automotive needs. Thank you for choosing Russell & Smith Honda and don’t forget to find us on Facebook and Twitter to get exclusive deals and monthly specials.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter
happyhonda2013
11/19/2012 9:32:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny  GonzalezDanny Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Russell & Smith Honda:

They were very helpful and kept me informed the whole time. Danny worked hard to get me a great deal and I'm so happy with my new car.

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Response From: Russell & Smith Honda
Added: 11/19/2012 4:06:47 PM

Thank you for taking the time to leave us such a wonderful review! We take pride in providing our customers with nothing but the best deals and service which is why we’re thrilled to hear you’re pleased with your recent experience. Please let us know if there is anything else we can do to help you with your new car and be sure to come back soon. Thanks for choosing Russell & Smith Honda and don’t forget to check out the exclusive deals and specials available on our Facebook and Twitter pages.

Sincerely,

Katie Smith – Internet Manager
ksmith@russellsmith.com

Twitter

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