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Darlene Shafran
227 Reviews
Started working at Metro Ford in August 2010. For the 20 years prior, I was owner of a construction company which performed specialized industrial services. I have a Bachelors degree in accounting and criminal justice. Activities I enjoy include scuba diving, Golf, most outdoor activities, and a variety of other sports. In addition, I’ve taught yoga and Pilates for the last 15 years. Most important, I am the wife to a wonderful husband and a proud mother of a 26-year-old son.:-)
Read more227 Reviews
Write a ReviewDealership Experience
13 yrs, 9 mos
Industry Experience
13 yrs, 9 mos
Specialties & Trainings
New and used car and truck sales.
227 Reviews of Darlene Shafran
April 20, 2024
Darlene was very informative and professional. She made the experience tolerable. No other comments at this time. She made the experience tolerable. No other comments at this time. More
by schultzanddooley
Verified CustomerOther Employees Tagged: JT Tibbits, Sara Wynne
Helpful 
April 02, 2024
Long time customer & feel like family! Would not go anywhere else for our cars, trucks or service. Would not go anywhere else for our cars, trucks or service. More
by REF0993
Other Employees Tagged: Dave Carach, Dave Dariano, JT Tibbits, Bill Marincic, Troy Hanlon , Donny in service ~ 5 star
March 29, 2024
Satisfied most times. Last visit I asked to have tire looked at for losing air. Technician said no issue. Got a flat on interstate right after appointment. Last visit I asked to have tire looked at for losing air. Technician said no issue. Got a flat on interstate right after appointment. More
by AGAINSTALLODDS63
March 04, 2024
Great Experience, found it online, went in, just as advertised, went home happy.. Special thanks to Darlene for making it a great experience. advertised, went home happy.. Special thanks to Darlene for making it a great experience. More
by danmbiz48
Other Employees Tagged: Bill Marincic
February 29, 2024
I had an excellent experience with Darlene at Metro Ford. Love my 2024 Ford Maverick Love my 2024 Ford Maverick More
by rhart1113
Other Employees Tagged: JT Tibbits
January 26, 2024
I attempted to set an appointment up for a recall. I’m a teacher with limited time to make phone calls.. when I called the man who answered, the phone, was speaking to as if he was the one who just s I’m a teacher with limited time to make phone calls.. when I called the man who answered, the phone, was speaking to as if he was the one who just spent 60,000 on a vehicle. He would not allow me in o get a word in. He kept cutting me off and talking over me. It was a bad experience. I also feel like the person who sold me the car was not completely honest with the contract and the amount of money I would receive in Ford rewards. The majority of the employees in the garage were very helpful. The one negative experience was enough to make me consider going elsewhere in the future. More
by hendleyshannon3285
Other Employees Tagged: I have no idea who answered the phone in the service dept.
November 01, 2023
Fair, easy to work with, very helpful and personable . We have bought 3 vehicles from them and highly recommend We have bought 3 vehicles from them and highly recommend More
by Howard E Kellie
Other Employees Tagged: Dave Carach
October 06, 2023
Metro Ford has always been great . Sales , service .. any element of the Metro team has always done great by me for over 15 years Sales , service .. any element of the Metro team has always done great by me for over 15 years More
by snyce1
Other Employees Tagged: Dave Carach, Dave Dariano, JT Tibbits, Bill Marincic, Jonny Dariano, Troy Hanlon, Jay Ostrander, Rob Hitchcock
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