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Darrell Miller
Darrell Miller at Gray-Daniels Ford

Darrell Miller

Gray-Daniels Ford

201 Octavia Dr
Brandon, MS 39042

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Darrell Miller

June 06, 2026

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Employee Rating

The service was on time in the shop and out an about an hour job well done but there were oil marks on my driver side mat making it hard to remove other than that no problems at this time More

by LCRUSSELL1949
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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June 06, 2026

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Everybody i delt with was awesome. I saw what I wanted and they bent over backwards to make it happen More

by bgrissett59
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick

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Jun 06, 2026

Gray-Daniels Ford responded

Thank you for sharing your positive experience. We’re delighted our team went the extra mile to take care of your Ford F-150 service. We look forward to welcoming you back for any future needs.

June 06, 2026

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Employee Rating

This is our 3rd vehicle purchase from Grey Daniel’s. Chandler and the rest of the team made my purchase easy, convenient, and simple. More

by jemerson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick , Chandler Schuler

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Jun 06, 2026

Gray-Daniels Ford responded

We’re delighted you returned for your third Ford purchase. It means a lot that our team made the process straightforward and convenient. Michael and our staff hope you enjoy your new E250 and look forward to helping you again.

June 04, 2026

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Employee Rating

The driver was great and the service was excellent and timely. Thank you Lee. Winter More

by Cooper.deloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick

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Jun 04, 2026

Gray-Daniels Ford responded

It’s great to hear your Ford Expedition service went smoothly and that our driver left a strong impression. We appreciate you highlighting our prompt and attentive care.

June 03, 2026

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Employee Rating

Was not spoken to by anyone for 10 min. The a girl who works in service helped me . More

by collin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick

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Jun 08, 2026

Gray-Daniels Ford responded

Thank you for the feedback. We apologize for the delay in providing help. We truly appreciate your business.

June 03, 2026

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Employee Rating

I had a good experience with gray Daniels and I will definitely be back thanks More

by ddblk71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick

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Jun 03, 2026

Gray-Daniels Ford responded

We appreciate you sharing a five-star review. Our service team is pleased they could take great care of your Ford F-250. We look forward to assisting you again soon.

June 02, 2026

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Employee Rating

Josh was a very good salesman and handle business very well and professional easy to deal with More

by JEFFKNIGHT400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick , Josh

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Jun 02, 2026

Gray-Daniels Ford responded

Thank you for sharing your experience with our sales team. We’re glad the process felt professional and straightforward. Congratulations on your new Ford F-150 and thank you for choosing us.

June 01, 2026

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Employee Rating

Unable to check the status of my vehicle without speaking with a sales rep. Unable to source an oil sensor for a mass produced truck within a timely manner More

by razestupinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Milnick

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Jun 03, 2026

Gray-Daniels Ford responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us directly. Thank you.

Jun 04, 2026

razestupinan responded

After purchase you are unable to contact anyone besides your salesperson at this location. If you have service needs your salesperson is the point of contact. If you need help regarding any matter the main line will just forward you to the salesperson. I’ve been trying to get a few questions answered about titling and registering my truck purchased from this location and unfortunately I’ve been put on the back burner. My salesperson Taylor stated they would call me last week. I’ve left voicemails, text and called with absolutely no reply. They make promises about fixing items on used vehicles. DO NOT DRIVE OFF UNTIL THESE ISSUES ARE FIXED OR THEY WONT GET FIXED!! I was supposed to get a new windshield per my salesperson Taylor. Never received the contact when he said they were ordering it. I HAVE NOT YET RECEIVED THE SERVICE PAPERWORK I REQUESTED for major engine repairs the truck required that sales assured me it was exhaust rattle. I’m not the only one. Coworkers have purchased used trucks and had the exact experience as me.

May 30, 2026

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Employee Rating

Outstanding service! Clean and safe environment friendly customer service! Communicate what was needed to be replaced well! More

by Mslawdawg38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick , Lexius was great

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Jun 01, 2026

Gray-Daniels Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 30, 2026

Dealership Rating
Employee Rating

They were fast, efficient, and very professional. I would recommend Ford vehicles and Service to anyone More

by BHALEYTOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Milnick

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May 30, 2026

Gray-Daniels Ford responded

Thank you for the 5-star rating and for recommending our service on your Ford F-250. We’re glad our team provided fast, efficient, and professional care. Please let us know if we can assist you again.

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