Darren Schwartz

A very positive experience purchasing a new vehicle, especially being a senior female it tends to be somewhat stressful. But working with Vin Kjersgaard made it very easy. He was very knowledgeable an especially being a senior female it tends to be somewhat stressful. But working with Vin Kjersgaard made it very easy. He was very knowledgeable and courteous and went above and beyond to find me the exact vehicle I wanted. Thank you again Vin…I love my new Equinox! More

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Excellent experience from start to finish. Robert was very professional, knowledgeable, and provided excellent customer service. There was no pressure to make a decision rather solutions in f Robert was very professional, knowledgeable, and provided excellent customer service. There was no pressure to make a decision rather solutions in finding me the right vehicle. If you are looking for a new truck, Sullivan's Northwest Hills is a great place to start. More

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I was very happy with my experience working with Vee! ! I will definitely work with her again! ! I will definitely work with her again! More

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Had to come in to get some accessories installed that were not on the vehicle when delivered and had to talk to someone about a sales paperwork issue. Service was very fast and I was on my way. Paperwork were not on the vehicle when delivered and had to talk to someone about a sales paperwork issue. Service was very fast and I was on my way. Paperwork was attended to effectively and promptly!! More

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Extremely happy with Veronica, and the rest of the team that helped us get into our third lease at Northwest Hills. Thank you! that helped us get into our third lease at Northwest Hills. Thank you! More

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Outstanding! After much research and having visited several other dealerships (BMW, Lexus, Porsche, Audi, Cadillac, …) I placed a factory order at Northwest Hill After much research and having visited several other dealerships (BMW, Lexus, Porsche, Audi, Cadillac, …) I placed a factory order at Northwest Hills for a new Cadillac XT5 to my exact configuration. Although the dealership is large and covers several makes, the sales experience feels like a local hometown business with long-term staff who are all into cars and can relate to their customers. My salesman, Vin Kjersgaard, was hands-down absolutely the best as were his manager Roger Rathbun and finance manager Darren Schwartz. A special shout out to Eileen Nieves, their internet consultant/car gal who they hide in the back office (!) - she easily fixed the Cadillac app that I completely hosed up on my phone while we discussed various cars. To top it off, the car far exceeds my expectations. Much better than the on-line reviews. The whole experience was top notch including their willingness to resolve any concerns I had at final delivery/prep. I would absolutely do it again. You really want to buy from people you like. These guys are the best! More

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Vin and the crew were very helpful. We were able to make a selection with a test drive the same day. The vehicle was in great condition when we picked it up. We were able to make a selection with a test drive the same day. The vehicle was in great condition when we picked it up. More

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This dealership is efficient and honest. Vin worked with us to meet our needs. Vin is a no xx salesman; he is forthright and honest. We were notified every step of the way as to what was goi Vin worked with us to meet our needs. Vin is a no xx salesman; he is forthright and honest. We were notified every step of the way as to what was going on with our truck purchase. Our previous Chevrolet truck was purchased at Terryville Chevrolet, and we originally returned there to purchase our this truck. We did NOT because they "forgot" to subtract a promised rebate AND added an extra percentage to the sales tax for the truck. Take my advice, skip Terryville Chevrolet and head to Sullivan's in Torrington. Margaret Tylutki More

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Great Easy Simple purchase. Friendly Staff ,I would recommend this dealer for a Cadillac AAAAA+ Friendly Staff ,I would recommend this dealer for a Cadillac AAAAA+ More

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Great experience. Vin answered all the questions I had and was easy to work with. Vin answered all the questions I had and was easy to work with. More

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