Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: David Alkassmi
My Review of Volkswagen Santa Monica :
this is the fourth dealership i have been to in the last couple of months. while the first three dealerships (downtown la, van nuys, woodland hills) would have gotten NEGATIVE 5 were it an available option, santa monica received a 5 from me on almost all accounts. especially in regards to david, the service rep that was the guy i dealt with primarily. the car was fixed the next day. no bs. no attitude. and this was the day before the thanksgiving holiday too. good experience. finally a los angeles area service dept i feel comfortable taking my car to.
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