David Shoemaker at Patriot Subaru

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Beattie, Lancer McMinis, David Shoemaker, Dan Walker, Dane Zeeh

My Review of Patriot Subaru:
I have had the pleasure of being a Patriot Subaru customer for almost 3 years now. My first visit I was in need of an affordable car that wasn't bad on the eyes and left with a 2005 Volkswagen Jetta. It was pre-owned with very low mileage and was just what I needed at the time. Patriot has an excellent service department and despite my vehicle's make they always had the special oil filters and whatever else was needed to service my Volkswagen throughout my years of ownership (which I really appreciated!). On top of that, when I arrived for my Jetta's first oil change they even had my CD Visor Case waiting for me that I had forgotten in my trade-in! Eventually, the woes of living on a hill were making me wish I had a Subaru more and more with each Nor'easter that hit. When I was finally in the position to trade in the Jetta for my own Subaru I felt like the whole dealership was working to get me into the car of my dreams. The positive energy in the showroom is contagious and comforting, and as a customer it was easy to trust that my salesperson, Dan Walker, and the finance manager, Dave (Lancer was extremely helpful too!), had nothing but my best interest in mind. Searching for and purchasing a new vehicle can be quite stressful, but the atmosphere at Patriot Subaru is not like other dealers, and I felt very confident in my purchase and in knowing that I got the very best deal out there. I hope to have my 2012 Subaru Impreza for a long time, but if I purchase another vehicle you can bet it will be from Patriot Subaru because they simply have the best service and value out there. I mean, where else can you bring your car in for an oil change and have it done in just about a half hour with all fluids topped off and freshly washed?! For me it's a no-brainer when it comes to sales and service Patriot has earned another loyal customer (and I know I'm just one of many)!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vinnie Martorano, David Shoemaker

My Review of Patriot Subaru:
They made me feel comfortable immediately. Vinnie listened to my concerns and matched me to a vehicle I would be comfortable driving. David took the time to review all paperwork with me and ensured I was comfortable with all decisions made. I even received a follow up call from the salesman to be sure I was satisfied with my purchase. I would highly recommend Patriot Subaru, David and Vinnie to anyone looking to purchase a car. Vinnie will put you at ease, and before you know it you'll feel like you're talking to an old friend. Thank you for such exceptional customer service!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Connolly, David Shoemaker

My Review of Patriot Subaru:
Sales rep (Jim) was very personable and knowledgeable about the Legacy (the vehicle we were interested in). Communication was easy and pleasant. We were also able to get the exact car we wanted just our second trip to the dealership - exchanging my prevous car and driving away with the new car in less than 2 hours. Great service. We also like the location, layout, and newness of the sales and service areas. We hope to have all our service on the new Legact done at this dealership. Thanks.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Wayne Durgin, David Shoemaker, Dane Zeeh

My Review of Patriot Subaru:
I love this shop. I go to them for all my service and got my last 2 cars from them. They are so friendly and customer oriented they make it easy.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jackie Parker, David Shoemaker

My Review of Patriot Subaru:
My lease on my current vehicle was coming to an end, I contacted Jackie Parker at Patriot because she came highly recommended. Great decision! Upon entering the beautiful (and GREEN!) facility, I was greeted by Jackie who went through all of my end of lease options. We took a look at the new 2012 Legacy sedan and I was smitten. The service from start to end of this process was truly enjoyable, I was very impressed by Jackie's knowledge, friendliness and professionalism. A true pleasure to work with. By the end of the evening, I drove off in that new Legacy, astounded at the ease of the entire process! I highly recommend Jackie and the entire Patriot team to anyone looking for a quality service experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Corey Createau, David Shoemaker

My Review of Patriot Subaru:
I am a proud owner of a new subaru outback and had the best experience tonight than I have ever had when purchasing other cars. The excellent experience started right from the moment my friend Doug and I walked in the door. We were very warmly greated by Dave the manager who quickly lead us over to Corey. Corey was soooo knowledgeable about the subaru outback and patiently took all my interrupting and questions without sighing or looking upset without ever . I feel that Dave and Corey treated me well in regards to the cost of the vehicle as well. I did not feel rushed or pressured to make the decision, although the talk about getting the best deal on the last day of the month did help to sway me a bit. Both Corey and Dave spoke about their primary goal of making sure the customer is satisfied and comfortable with the deal. I have to say that they lived up to their moto of customer friendly. They offered to have my car driven to me the next day if I am unable to pick it up. I unfortunately totaled my 2 year old RAV 4 and have become dependent on buses and generous friends. NOw, I am proud to say that Patriot Subaru is also going out of their way to help me. THank you all so much! And thanks for staying open that one extra hour on Halloween night so we could get the whole deal signed and sealed...now just waiting for the delivery :)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Shoemaker

My Review of Patriot Subaru:
This is regarding the financing our new Subaru purchase on 10/28/2011:

While this is our second new Subaru purchase at Patriot Subaru, this was our first interaction with David Shoemaker in Finance.

David explained every step of the finance process very well and to our satisfaction. He explained, but did not try to oversell the various options. We really that aspect and feel that is the best approach.

David was a real pleasure to work with, and we really appreciate his work on getting us the best financing available. In fact, he exceeded our expectations!

A big Thank You to David!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Shoemaker, Dan Walker

My Review of Patriot Subaru:
I can not say enough about this dealership! Right from the start they made me feel like family! Not only did they ASK what I was looking for in a car, but they actually LISTENED! Presure, NOT ONCE did they pressure me into looking at or test driving a vehicle I wasn't interested in. They never even took down any personal information until they helped me find a car that I was head over heals for! And believe me, I was picky! But they said it was good that I knew what I wanted. Right down to the color I preferred. AMAZING. Never tried to pull a fast one on me either, and as a female (who was there without her husband) that is very important! They were honest, helpful, reasonable and... did I mention HONEST!? From the worth of my trade in, to what they were giveing me for it, to what the new car CAN be sold for, to what they were willing to lower it to to get it in my price range... and even working with the bank when they came back with a counter offer!

This team is really amazing! I will go back time and time again! They are the first dealership I can honestly say I can trust! Heck, I think I'll even get my oil changes done there, instead of the usual low cost corner shop!

THANK YOU PATRIOT SUBARU!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Roberts, David Shoemaker

My Review of Patriot Subaru:
Overall, I had a great buying experience at Patriot Subaru. Tony was extremely friendly and knowledgeable. My local Subaru dealership was unwilling to work very hard to earn my business. I took a chance and drove the hour distance to see if I could get a fair deal. Not only was it worth the drive, but I will return in the future! Not only did they have a greater selection of the used Subaru I was looking for, but the prices were significantly less with the same amount of miles. They also crushed the competition on my trade! David had the paperwork completed in record time which I generally find to be a major pain. The whole deal was completed in less than 3 hours. At lunch, they brought in about 10 large pizzas and drinks for all of the customers. Tony knew what I wanted and how much I wanted to spend and got it done on the first try. I can't say enough about the whole experience. Kudos to everyone!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Connolly, David Shoemaker

My Review of Patriot Subaru:
Jim Connolly was the first person I met, he was informative, friendly, helpful and knowledgable. David Shoemaker was very clear, helpful, friendly. Both employees are on the top of their game and you could ask for a better experience. Also, loved Colby's presence in the salesroom.

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