Dayton Evans at Airport Honda

Service Advisor
About Dayton Evans
Dayton Evans

Dealer Address
Airport Honda
3069 Airport Hwy
Alcoa, Tennessee 37701
(865) 970-2300

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smcallister8
2/15/2012 11:52:28 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Dayton Evans

My Review of Airport Honda:
Dayton has been the serviceman that has helped me my last 3 visits. Each time he has greeted me with a big smile and a great attitude. The first time, the power was out, so he didn't have access to service records, but was able to provide the service I needed, and get me quickly checked out. The second time, I needed a rental car, and he had the car before I knew it, and I was able to get to work in time. The third visit, I needed a ride to the airport, but had forgotten to bring a spare set for my return, which was after dealership hours. No problem, Dayton volunteered to work after hours, and picked me up at the aiport, again, with a big smile. It's people like Dayton that make Airport Honda the wonderful dealership it is. I've never had a bad experience, and I recommend Airport Honda to everyone.

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civicangel
4/2/2011 6:06:47 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Dayton Evans, David Hanley

My Review of Airport Honda:
I have received continuous excellent customer service from everyone at this dealership. I brought my new used car in a week after purchasing to have some options added to it, and I was put into a rental car for the day. The service department arranged that for me immediately after I got checked in, and I barely had time to relax in the waiting area before the rental car service arrived. Honda covered the costs of the rental, too, which I very much appreciated. The service work was finished in a very reasonable amount of time, and I think a quality job was done. Everyone in the shop was very nice and pleasant (even on a rainy day). I made a last-minute request when I picked up my car - I'd bought a trunk liner and exhaust tip and asked if they could be installed right then and there before I left the shop. The guys in the service area (Dayton was particularly helpful) were all too happy to do those things for me, and they exceeded my expectations by not charging me for those quick installations since I had just bought my car. Normally taking a car in for service of any kind, even just an oil change, would annoy me, but, at Airport Honda, the service is fast and efficient and friendly. I have great expectations for my return visits to the dealership for service in the future.

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