Debbie Leon at Naples Nissan

I am from Michigan and visited Naples Nissan. I had no intention of buying. After spending time with Angel and Jim, I did purchase a 2013 Nissan Altima SV.

Was this review helpful to you?    Yes | No Thank you

I own a Nissan Armada that I bring to Naples for the winter. While here I always have it serviced at Naples Nissan. Since my service experience has always been positive, when my wife and I decided we needed another vehicle to keep in Naples, I went to Naples Nissan since they have always been a pleasure to deal with on the service side. I am happy to say that they are awesome on the sales side too! I dealt with mostly with Angel Pagan and the whole buying experience was smooth with no pressure. I was kept up to date on dealer installed items I wanted and the car was ready when expected and showroom perfect. I drove away happy.

Was this review helpful to you?    Yes | No Thank you

I bought my car with them and I take it to all the programmed services. I have no complain and they have very good attitude.

Was this review helpful to you?    Yes | No Thank you

If they ask you if you want the factory part or the "nonfactory " part know that what they mean is that for alittle bit less money the non-factory part is rebuilt and not new- I tried to save some money thinking that it was just another brand... But the part broke down two minutes after pulling out of the dealership and that was scary as I was just about to get on 75. They are putting in the "factory part" for no additional charge and they did put me in a rental so I really can't complain. I just wanted other remales that perhaps didn't know exactly what the difference in parts to know- Actually, the only reason I go there is to recieve factory parts. Also, don't forget to join the 'reward' program as the savings can really add up for future service discounts!

Was this review helpful to you?    Yes | No Thank you

I purchased my 2010 Versa from Marazzi, and just about every experience has been great. The service staff is friendly and knowledgeable, the facilities are clean and organized, and all of the work I've had done has been expert.

I would recommend Marazzi Nissan to anyone looking to buy a Nissan.

Constructive criticism. The service desk area can become crowded or confused on a busy service day. While the staff does there best to help everyone in a timely manner, it can often feel like you are being ignored. I would suggest having a clear place for customers to wait. That way no one can cut in front of others and people understand when it is their turn. As much as everyone dislikes lines, I believe it will help.

Was this review helpful to you?    Yes | No Thank you