This is one of the best experiences I have ever had at a
car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budge
car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budget and I was able to walk out with the SUV I anted and within the monthly amount that I can afford. I did a trade- in and they handled the whole thing.
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by Ajb1074
Verified Customer
Verified Customer
Other Employees Tagged:
Ayah Morci
, David Maldonado, Danny Rosario
Feb 02, 2026 -
Elite Mitsubishi responded
Thank you so much for the glowing review! We know that sticking to a budget is just as important as finding the right vehicle, so we’re thrilled we could make the numbers work for your new SUV. It was a pleasure handling your trade-in and getting you back on the road. Enjoy the new ride!
Not honest !
Lied about putting original parts on my car.! Be AWARE!! Stay away!!! Dishonest!
Lied about putting original parts on my car.! Be AWARE!! Stay away!!! Dishonest!
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by felicia.penn
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Elite Mitsubishi responded
We’re sorry to hear this and understand why you’re concerned. Honesty and transparency are extremely important to us, and we’d like to review your visit and the parts used so we can address this properly. Please reach out to us so we can look into the details and work toward a resolution.
Waiting time was to long just for oil change, took over 3
hours. The service should come with tire rotation service. But they did not rotation my tires. Very bad service.
Rating the service for 1 star and t
hours. The service should come with tire rotation service. But they did not rotation my tires. Very bad service.
Rating the service for 1 star and the system don't let you submit.
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by sam
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Elite Mitsubishi responded
Hi Sam, we’re sorry your visit took over three hours for an oil change and that the tire rotation you expected wasn’t completed. That’s frustrating, and it’s not the level of service we aim to provide. Please reach out to us so we can look into what happened during your visit and work toward a better outcome.
.Despite multiple service visits, the dealer Elite
Mitsubishi (Jamaica, NY) has only “recharged” the battery instead of performing the proper diagnostic or load test I requested.
The same issue keeps
Mitsubishi (Jamaica, NY) has only “recharged” the battery instead of performing the proper diagnostic or load test I requested.
The same issue keeps happening, and now the car will not start at all, even with a jump.
I also need to report unprofessional and dishonest behavior from the dealer’s service department.
A service representative falsely claimed that I refused to give them time to test the car, which is untrue.
I have been cooperative and have repeatedly requested a full diagnostic and a copy of my second service record — but I have not received it despite multiple follow-ups.
The vehicle is currently non-operational and parked at my home, and the dealer refused to assist with towing.
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by junghyukson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Danny Rosario
Dec 29, 2025 -
Elite Mitsubishi responded
We’re truly sorry to hear about the repeated battery issue, the communication you experienced, and the frustration this has caused—especially now that your vehicle won’t start. This isn’t the level of care or professionalism we expect from our service department, and we’d like the opportunity to review your prior visits and help get a proper resolution in place. Please reach out to us so we can look into the service history, address the concerns you raised, and discuss next steps for getting your vehicle evaluated.
They know what they are doing at elite Mitsubishi .
I feel at peace with them.
I feel at peace with them.
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by plasim
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Danny Rosario
Feb 28, 2026 -
Elite Mitsubishi responded
Thank you for trusting us at Elite Mitsubishi! Our team is dedicated to providing expertise and making sure you leave feeling confident and at peace. We appreciate your business! #EliteExperience
My only conce is the waiting time They should not last so
long due to an oil change.
long due to an oil change.
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by edwinpaulino26
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Danny Rosario
Feb 06, 2026 -
Elite Mitsubishi responded
Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our Dealer Principal, Patty Slack, at 540-898-0310 so we can assist you further.
This places is unorganized.
They don't offer any discounts unless you can show a coupon that is their website.
They don't offer any discounts unless you can show a coupon that is their website.
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by land2050
Verified Customer
Verified Customer
Other Employees Tagged:
Danny Rosario
Fast service and good customer service,definitely I’ll be
back soon. Thanks I will highly recommend
back soon. Thanks I will highly recommend
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by chrismchel
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Danny Rosario
Feb 28, 2026 -
Elite Mitsubishi responded
Thank you for your kind words! We pride ourselves on providing fast service and excellent customer service. We're thrilled to hear that you had a positive experience and we can't wait to welcome you back soon. Thank you for your recommendation!
Muy amables todos
La muchacha que te recibe los papeles
excelente muy amable y muy limpio todo
excelente muy amable y muy limpio todo
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by nataliapaniccia
Verified Customer
Verified Customer
Service Price Transparency
Fast reliable and decent quality and easy service thank
you Dino and the rest of the team
you Dino and the rest of the team
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by stacybennett59
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Danny Rosario, Dino
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