Zanrok 1/29/2012 11:12:16 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Derrick Bates Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Puente Hills Toyota Scion: One email, and I got the best price on the west coast for a brand new 2012 Prius. Derrick Bates and the guys at Puente Hills Toyota know how to sell cars. No haggling, just the best deal, honesty and friendly to talk to. They really go out of their way to get you the car you want at the BEST price.Thanks again Derrick! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Gamboa3 8/21/2010 10:42:37 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ray AlvarezDerrick BatesKims Simms Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Puente Hills Toyota Scion: I purchased a new vehicle for my mother, a 2010 Highlander Limited which fits her lifestyle perfectly. After no luck searching dealerships for the vehicle in the color and with the options we wanted, we were recommended by my cousin to contact Ray Alvarez and Derrick Bates at the Puente Hills Toyota Scion dealership. They quickly put us at ease with their professionalism and quality service. They were knowledgeable in answering all of our questions about the vehicle and purchasing process where we were also trading in a vehicle. They worked with us in getting the best price for the trade in and the Highlander. Their dedicated service continued with Kim Sims, the finance manager, who assisted us in completing the transaction. I would definitely recommend this dealership to others. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
sweetspell 8/18/2010 3:08:13 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Derrick BatesKenny ChanGreg Kern Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Puente Hills Toyota Scion: Working with all three gentlemen was extremely stress free for a first time solo buyer like myself.Although things were primarily worked out over the phone with my husband because of the distance of where I live, I could not have asked for anything better when I arrived at the dealership.My car was clean and ready for test drive. Paperwork was ready and all it needed was my pen with ink.I cannot believe how excellent a deal was made and ready within 2hrs and I got EXACTLY what I wanted.Derrick, thank you for showing this novice how to use a new car. Greg, amazing on the deal you worked. I hope to purchase two more cars there in the near future for we have 2 daughters that need them. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jf1105 8/16/2010 2:05:28 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Derrick BatesGreg Kern Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Puente Hills Toyota Scion: Great & friendly servies. The dealership facility is clean and well set-up. The price is good but Toyota(manufacture) only give little room of price to work with. The overall experience was great. Beside the time of negociating the price, the time of getting all the documents ready were very very impressive. Greg Kern was with us all the time and tirelessly explaining every single feature of the car til' the end. we had a great experience with the purchase. We will recommend people to Greg Kern, not necessary to the dealership. It's not the company, it's the people! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review