Domenica DAndrea
Domenica DAndrea at Ray Catena Audi Freehold
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Domenica DAndrea

Audi Warranty Administrator

Ray Catena Audi Freehold

3561 U.S. 9
Freehold, NJ 07728

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rated
37 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

13 yrs, 1 mo

not yet
rated

37 Reviews

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37 Reviews of Domenica DAndrea

September 21, 2023

Dealership Rating
Employee Rating

Friendly, attentive staff. Answered all of my questions. Large Comfortable waiting area. I have no complaints More

by siksik6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gioffre, Robert D'Andrea

August 28, 2021

Dealership Rating
Employee Rating

Great service for my Audi Q5. The team was very responsive in getting my SUV ready for a long trip to Colorado...thanks for the effort..bb More

by rblakeman144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2021

Ray Catena Audi Freehold responded

It's great to know that our team was very responsive and your SUV is ready for your long trip. Thanks for the terrific review.

July 02, 2021

Dealership Rating
Employee Rating

I would like to thank Rob Dandrea as well as an honorable mention to his great staff for their/his friendly approachable demeanor, attentiveness, politeness and making one feel welcome any time he is approac More

by elan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 04, 2021

Ray Catena Audi Freehold responded

It's wonderful to hear that Rob was so helpful and he made sure your visit was complete, and you were able to receive all the details you needed and you're pleased with everything. Thanks for sharing your feedback and please let us know if we can do anything else to assist you.

Jul 04, 2021

elan responded

My unprompted motivation to rate my recent experience with Rob D'Andrea as well as John Lazzaro, Ryan Byrne, Steve Raducha, John Fattorusso, Steven Crowley, James Sorrentino and Jonathan Damato is simply giving their due and well deserved Kudos to employees that embrace quality care and conduct themselves well above industry's average standards. Unlike dealerships where once the vehicle is sold and no longer part of their lot stock, their romancing and feigned smiles are quickly forgotten once final signatures are buttoned up and you roll out, there is an automatic disenfranchisement of the investor/buyer of their product from sales staff across all departments and rather than considering a new owner as future Pro Bono ambassador of their brand worth embracing and assimilating into their family, one is shunned and considered much like a hinderance or annoyance at the very same place you were chased after to make their sale a month ago and forgotten until time for next purchase.

October 30, 2020

Dealership Rating
Employee Rating

Prompt service, eager to please, knowledgeable about the vehicles, makes sure the job gets done the way the customer wants or better. My car is still running like new. Enough said! More

by Picky customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Lazzaro, Mike Lopez, Antonio Watson , Tony Watson

Oct 30, 2020

Ray Catena Audi Freehold responded

We are happy to hear about your great experience and we appreciate the wonderful feedback!

October 19, 2020

Dealership Rating
Employee Rating

Great experience overall! They did the work right away with a fair price and in a professional manner! I would highly recommend Ray Catena Audi! More

by Sarducci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2020

Ray Catena Audi Freehold responded

Thank you for providing us with your great feedback on your recent service experience.

August 14, 2020

Dealership Rating
Employee Rating

Top notch dealership I was extremely pleased with my experience with Rami (and the dealership). They were patient with my selection, professional and respectful, and extr More

by nlyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rami Ayyash

Aug 17, 2020

Ray Catena Audi Freehold responded

Thank you for providing us with your great feedback, we are pleased to hear about your experience with Rami and our team!

April 25, 2020

Dealership Rating
Employee Rating

Rob was extraordinarily helpful and professional .He kept me abreast of my vehicles progress. When the car was completed , all the paperwork was explained. Great experience . As a physician I can appreciate More

by Dr.Sam
Recommend Dealer
Yes
Apr 27, 2020

Ray Catena Audi Freehold responded

Thank you for the wonderful feedback, we are pleased to know Rob was able to assist you with all your vehicle needs and help make your experience a great one!

January 28, 2020

Dealership Rating
Employee Rating

Audi dealership in Freehold NJ is a class act .. The dealership is managed professionally, the sales staff is knowledgeable and willing to work with you. The showroom is modern and able to display many More

by Mainalg
Recommend Dealer
Yes
Jan 28, 2020

Ray Catena Audi Freehold responded

Thanks for saying that our team is a 'class act.' We really appreciate your compliments and we enjoy hearing that you appreciated our professionalism. It's also a bonus to hear that you're willing to recommend so highly. Thank you, Rich Majewski GM

January 11, 2020

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I don’t think anyone would be looking forward for their service appointment. It was a pleasant experience. I waited for about 40 minutes until the car was done, all the service completed and the car washed More

by Ahmed Isa
Recommend Dealer
Yes

Other Employees Tagged: Chris Gioffre

Jan 16, 2020

Ray Catena Audi Freehold responded

It's great to know that our service team made your visit quick, and you were happy with your nice goody bag and the car wash too. Thanks and we'll look forward to helping you again! Thank you, Rich Majewski GM

November 27, 2019

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Employee Rating

Excellent service in all respects. You're greeted as soon as you enter the door in a friendly, non pressure way in a beautiful new dealership with knowledgeable staff. The sales and ser More

by WX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Hutt , Richard Majewski

Nov 27, 2019

Ray Catena Audi Freehold responded

Thanks for telling us that our team was friendly and your car buying experience was very easy! Thank you, Rich Majewski GM

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