Don Foss

Professional, thorough, and friendly. I’ve bought 4 VW cars from Kelly and they have all been serviced there as well. I will likely buy my next car from Kelly. I’ve bought 4 VW cars from Kelly and they have all been serviced there as well. I will likely buy my next car from Kelly. More

Helpful 0

Report | Print

Always great service every time I come in to get my cars checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! More

Helpful 0

Report | Print

Mechanics are horrible. Charged me 1300 for a new fuel pump in a Tiguan with a destroyed engine. Basic diagnostic skills would have shown the issue. I asked if they could ta Charged me 1300 for a new fuel pump in a Tiguan with a destroyed engine. Basic diagnostic skills would have shown the issue. I asked if they could take the pump out since the car was totaled and I would pay for labor. They told me no. Also the service manager is condescending and sexist. DON'T HAVE YOUR CAR REPAIRED HERE. GO TO A LOCAL MECHANIC!! More

Helpful 1

Report | Print

Convenient, welcoming, clean, and thorough! I would recommend Kelly! I love my VW! Enough said! I would recommend Kelly! I love my VW! Enough said! More

Helpful 0

Report | Print

I’ve purchased 4 Volkswagens from Kelly and the techs in their service department have maintained all of them. Cannot say enough about the overall quality of the people here, from the sales floor to the en their service department have maintained all of them. Cannot say enough about the overall quality of the people here, from the sales floor to the entire service department it’s simply the best dealer experience I have ever experienced. More

Helpful 0

Report | Print

Peter at Kelly VW was accommodating, courteous and the work was done under the time they stated. work was done under the time they stated. More

Helpful 0

Report | Print

A visit to the service department for simple Hoyle change and wheel alignment today. Could not ask for a smoother, friendlier, or more professional experience. Thanks to Ted, Rachael and Don did a great job and wheel alignment today. Could not ask for a smoother, friendlier, or more professional experience. Thanks to Ted, Rachael and Don did a great job on my car. Kelly VW has changed how I think about dealer service. I have purchased four cars from Kelly and I will purchase a fifth. More

Helpful 0

Report | Print

Warm, prompt, and professional service. Cozy and modern waiting room. I always appreciate great service with a smile. waiting room. I always appreciate great service with a smile. More

Helpful 0

Report | Print

Great service, fast, clean, polite, quick, as expected, would recommend to friends and family. The dealership was better than expected would recommend to friends and family. The dealership was better than expected More

Helpful 0

Report | Print

Rachel was amazing. She got my car in as I had to rush for work and had work done in no time. My car had a radio malfunction and she went above and beyond to make sure I had the tools and proper guidance. for work and had work done in no time. My car had a radio malfunction and she went above and beyond to make sure I had the tools and proper guidance. She also went the extra mile to have a full inspection done to show that I needed rear springs and rear brakes. Thank you Rachel! More

Helpful 0

Report | Print