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1 Reviews of Don Frost
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VINTAGEBARBIE
11/20/2012
Reason For Visit
Sales (Used)

"THIS BMW OF BRIDGEPORT DEALERSHIP WAS RECOMMENDED TO ME..."

THIS BMW OF BRIDGEPORT DEALERSHIP WAS RECOMMENDED TO ME BY A CO-WORKER. I WAS LOOKING TO TRADE IN MY LARGE SUV, YUKON DENALI XL, FOR AN EVEN TRADE INTO A SMALLER SUV, LIKE THE X5 OR X6. I ASKED MY SALESPERSON WHAT MY OPTIONS WERE FOR THE TRADE IN PRICE THEY HAD GIVEN TO ME. THE TRADE IN PRICE QUOTE OF MY DENALI WAS SUBSTANTIALLY HIGHER AT BRIDGEPORT BMW THAN ANY OTHER DEALERSHIP I HAD VISITED. THE SALESPERSON, MIKE LIBERATORE, KNEW HIS INVENTORY EXTRMEMLY WELL AND TOOK INTO CONSIDERATION MY BUDGET CONSTRAINTS. I WAS ADAMANT THAT I COULD NOT PUT OUT ANY MONEY TO GET A BMW THAT MET MY NEEDS. AFTER 3 MONTHS OF SCHEDULING TEST DRIVES OF VARIOUS X5'S AND X6'S, I WAS NOT THRILLED WITH THE EXPERIENCE OF THE DRIVES. I HAD DRIVEN INFINITIS, AND LEXUS, AND LIKED THE DRIVE BETTER IN THOSE VEHICLES THAN THE 2009 X5'S AND X6'S THAT I DROVE. MIKE EXPLAINED THAT I MIGHT LIKE THE DRIVE OF A NEWER X3. I WAS HESITANT, BUT TOOK THE TEST DRIVE AND WAS THRILLED!!! I WAS AFRAID I WAS GOING TO BE GETTING LESS OF A CAR WITH THE X3, BUT HE EXPLAINED THE KEY DIFFERENCES AND SAID I WOULD BE VERY THRILLED WITH IT IF PUT UP AGAINST THE OLDER MODEL X5'S. HE WAS RIGHT. HE AND DON FROST WORKED WITH ME ON MY BUDGET, I WAS AFRAID THE 2012 DEMO X3 WOULD BE OUT OF MY REACH FINANCIALLY, BUT THEY FOUND DEALER INCENTIVES AND MADE ROOM FOR THIS CAR IN MY LIFE. OVER THE MONTHS THAT I WAS DEALING WITH MIKE, I MADE MANY APPOINTMENTS WITH HIM TO DRIVE OR VIEW A CAR. I WAS ALMOST ALWAYS LATE OR COULDN'T KEEP THEM. MIKE LIBERATORE NEVER BLINKED, HE WOULD SAY "NO WORRIES, WE WILL GET TO IT ANOTHER DAY". HIS PATIENCE WAS PHENOMENAL AND HIS CALMING, UNFETTERED PERSONALITY PERFECTLY MATCHED MY HECTIC HAPLESS LIFESTYLE. HE WAS SO VERY EFFICIENT!!! ONCE I FINALLY DECIDED ON THE CAR, HE MADE IT HAPPEN WITHIN HOURS!!! HE WANTED TO MAKE SURE THE CAR WAS DETAILED EXTENSIVELY, SO WHEN I WENT TO PICK IT UP, IT WASN'T READY!! I HAD TWO APPOINTMENTS WITH IN THE NEXT HOUR OR TWO, SO HE GAVE ME A LOANER VEHICLE TO GO TO THE APPOINTMENTS AND TO PICK UP MY KIDS, THEN I WENT BACK TO THE DEALERSHIP AND MY CAR WAS READY. HE TOOK SOOO MUCH TIME TO GO OVER THE FUNCTIONS OF THE CAR. HE REALLY KNEW EVERY SINGLE DETAIL ABOUT THE CAR. I WAS VERY VERY IMPRESSED WITH HIS KNOWLEDGE. HE EVEN OFFERED TO SHOW ME HOW I COULD UNTILIZE SOMETHING IN MY OTHER OLDER BMW, THAT I WASN'T AWARE WAS A POSSIBILITY. DON FROST MADE A POINT TO MAKE SURE HE WAS THERE WHEN I PICKED UP THE CAR. I FELT LIKE ROYALTY AT THIS DEALERSHIP!!! I WAS ONLY BUYING A USED CAR, AND THEY MADE ME FEEL LIKE I WAS BUYING A BRAND NEW 7 SERIES VEHICLE!!!!MIKE EVEN REFERRED AN INSURANCE PERSON TO ME WHO WAS ABLE TO SAVE ME 3,400.00 A YEAR IN VEHICLE INSURANCE FOR BOTH OF MY BMW'S. I WISH I COULD DEAL WITH PROFESSIONAL PEOPLE SUCH AS THESE IN ALL ASPECTS OF MY LIFE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE AND EVERYONE.

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