Don Riley at Suburban of West Michigan

Service Advisor / Tire Specialist
About Don Riley
Don Riley
With over 25 years of experience as a service advisor on all makes and models, I would be pleased to assist you with concerns that you may have pertaining to your vehicles. I have been with Suburban of West Michigan for over two years, managing the Wheel and Tire center, for which I have many years of prior experience. We offer very competitive pricing on tires, service, and maintenance for any make and model. For prompt and courteous service, please contact me directly @ 616-464-5839.

Dealer Address
Suburban of West Michigan
2700 29th Street
Grand Rapids, Michigan 49512
(877) 229-1664

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christy49
3/22/2012 6:19:07 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Gerry Christiaans, Lisa Fredricks, Don Riley

My Review of Suburban of West Michigan:
The whole dealership is very friendly. Gerry Christians worked with us to get us into our Saturn and gave us details on everything we needed to know. Don Riley and Lisa Fredricks answered all our questions and Mr Riley signed us up for a program to accure points that may used toward discounts. We are very pleased with everything and plan to buy our next car from Suburban of West Michigan

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Nikki77rn
3/15/2012 1:13:29 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Dutcher, Lisa Fredricks, Don Riley

My Review of Suburban of West Michigan:
Everyone was friendly, helpful, accommodating, and understanding from the moment we walked into the dealership. We had 2 children with us and a somewhat unique situation concerning trade-in or purchase of the vehicle we were currently driving. Ther was very little pressure, which made us most comfortable in the decision we made. We will definitely continue coming to Suburban of West Michigan and recommend it to our friends and family as well!

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bluevuetim
5/29/2010 1:24:05 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Don Riley

My Review of Suburban of West Michigan:
Very good service and nice people too.......................Also glad to see that people from the Saturn Dealership still work there as well........................Thank you to Bonnie for being a great salesperson and I really like my 2005 Saturn Vue.

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jderycke
5/7/2010 4:00:09 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Don Riley

My Review of Suburban of West Michigan:
This "new" dealership was established after Saturn was forced to close its doors, but I am getting the same EXCELLENT service that I have had for the past 13 years. I am sad that Saturn is no longer around, but I am thrilled that the service for my Saturn is still available and of such high quality. The customer service is friendly, personal, and professional. I drive 90 miles to have my car serviced on a regular basis because I trust this dealer to do an OUTSTANDING job!!!

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