Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Don Wood
My Review of Stevinson Lexus of Lakewood:
Don Wood was extremely helpful and supportive regarding my need for the lease of a new IS 250 Lexus. Although I knew what I wanted going into the dealership, he allowed me the opportunity to test drive the vehicle, answered all of my questions, but was NOT pushy or overly aggressive regarding my decision. I initially wanted one without Navigation, I inquired about it after the fact when we were nearing the finalization of my car; he took the time again, was patient, and showed me the car with Navigation; he even offered to have me take another test drive to understand better how it all worked, but I was pleased enough with what I saw and drove the first time as well as what he explained I didn't need to take it out for another drive. After that, it took no more than 20 minutes to go through the process of my monthly payments, my credit check and ultimately signing the deal and giving them a downpayment; he did have other customers that came in after me but was attentive, informational, and introduced me to the service and finance department people and made certain I knew everything I had to know with regard to them and others involved with my lease as well as what I needed to know about the car, especially the navigation system. While I knew what I wanted going in, even if I decided NOT to get the vehicle when I did, I believe it would not have mattered--I would recommend Don Wood and Stevinson Lexus of Lakewood to ANYONE wishing to purchase or lease a vehicle. They are NOT your typical dealership and Don Wood is NOT your typical dealer--they are/he is friendly, knowledgeable, helpful, and ultimately make you feel like a "guest" rather than a customer. Look for/ask for Don Wood next time you are at Stevinson Lexus of Lakewood--I promise you will be MORE THAN satisfied that you did!
Was this review helpful to you? Yes | No