Don Wright at Jim Butler KIA

I cannot even begin to tell you how absolutely wonderful Jim Butler Kia in Chesterfield Valley was when I purchased a new 2013 Kia Sportage. Amanda and Annie were the ones who answered my e-mails. They were efficient and knowledgeable. I settled a deal with these two women and went to the dealership to purchase the vehicle.

At the dealership I met with Don who test drove the vehicle with me. Don is very personable and has a true passion for helping you, the customer.

Finally, I worked with the finance manager, Justin. Justin is very down-to-earth and easy to talk to. When it comes to finance, to me the most important part of the entire transaction, wouldn't you want someone who is funny, down-to-earth and understanding? Justin is all these things and more.

All of the employees I came in contact with were consummate professionals.

This is my first experience buying a new car. I can honestly say it exceeded all of my expectations. Jim Butler Kia in Chesterfield Valley is the way to go!

P.S. Make it easier on yourself and the wonderful staff at Jim Butler Kia by doing your homework before you purchase a vehicle. It will make everything smoother.

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This was my first experience with a car dealer other than GM or Ford. I had done my homework on KIA so my expectations were high. And Jim Butler KIA delivered! Marvin Smiley did a great job as my sales consultant. From the beginning of the process through delivery, Marvin did an outstanding job helping us through the process in person, as well as later by phone and email. I was probably not the easiest customer as I had lots of questions and have a hard time making big decisions. Marvin was always patient and let us have as much time as needed. Justin Johnson was polite and easy going and made us feel very comfortable with the finance process which is always the worst part of any car buying experience. So far I love my new Kia Sorento and would recommend Jim Butler Kia to friends and co-workers.

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Great service. Both Don and Justin were very helpful and worked hard to find me every discount and rebate that they could, as well as the best financing available. Great guys.

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The Butler Experience
Let me start at the very beginning, the helpfulness of Don Wright over the telephone and his efforts to find what we wanted while we where traveling aimlessly from dealership to dealship was without a doubt the beginning of a good day. Don called us back and told us that Jim Butler had three models that we wanted to look at. Time was short that evening so we traveled to Jim Butlers the following day. Don was not available that at that time, when we arrived Greg Goetz asked if he could help us My wife and I where very impressed with the low key no pressure and the easy going altitude of Greg Goetz. The car did not sell it's self the deal was a big part of it and his knowledge of all the amenities sold it. After agreeing on a price we met with Justin Johnson who had all his duck in a row when walked in to his office the actual time would have 15 min if we did not ask a series of questions. He was quick to point every thing out in black and white. So the only thing I can say is if these three guys are the standard of employees at Jim butler then they and Jim Butler have no place to go but straight to the Top

Joe and Barb

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Mr. Wright was very helpful and very nice. We enjoyed working with him during the process. Annie was very nice and we also enjoyed working with her.

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Dealership responded via online quote request and provided exactly what I asked for. They answered all of my questions and did not expect me to come to the dealership first. My salesman Don Wright was friendly, knowledgeable, and accomodating. My overall experience at Jim Butler Kia was excellent. I would most certainly recommend this dealership to others and I will be using this dealership for future purchases.

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Even though our deal hasn't been approved I want to commend the staff that helped us yesterday. We are trading a newer vehicle, so we are upside down, we walked into the dealership a half hour before closing time and our credit is not steller after a foreclosure. This did not detour the staff at Jim Butler Kia. We we given exceptional service from the girl answering the phone to help us with directions, the salesman who was spot on talking to us about inventory and the most honest and forthright finance person we have ever dealt with. We drove away very impressed and my husband's comment was, "even if this doesn't work out for us....I will direct every person I know looking for a Kia to this dealership." Never once did they make us feel like we were wasting their time, keeping them late (even though we did, and I told them we could come back, but they told us "no problem")or that our hard to work deal was not important to them. Guys, I hope that you get as many pats on the back from your leaders as you should. We have shopped a lot of car dealerships and you truly are the best team we have had the pleasure of working with.

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Don and brandon all the way! I just recently bought a kia soul 2012 brand new and I absolutely love it! The Experience the friendliness the overall caring everything was excellent. I love my car! If you're looking into buying a kia I would for sure go to jim butler they're all nice it's hard to pick just 1 salesman. I feel like they helped me to much. They made buying a car so much fun and easy. Im a 23 year old female. Im the one buying it not my parents I feel like they didnt judge me when I walked in and the y were straight shooters. I went to other kia dealers and they didn't even want to talk to me or answer my questions. I feel like they took care of me and by the time I got the car and they showed me how to work everything I didn't want to leave because it was such a great experience. I give them 100 not a 10.

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From the moment I walked into the showroom, I felt very comfortable. By asking me a few simple question Don was able to find me the exact car I was looking for. Don was extremely knowledgable about the vehicle. His number one goal seemed to be my satisfaction with the car. He went out of his way to make sure that my family understood every aspect of the new care we were buying. He was 100% focused on us. I will recommend Jim Butler Kia to my friends and family.

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I submitted a request for an internet bid on a 2012 Sorento in late January. Annie responded quickly with a very good price and we had a deal withing a few hours of me submitting my request. Don helped me complete my purchase and Justin handled the financing and I was out the door with my new Sorento the same day! A very good experience, not like other dealers. I have driven the Sorento for two weeks now and I love it!!

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