Donald Hutchins
Donald Hutchins at Mercedes-Benz of the Woodlands
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Donald Hutchins

Service Drive Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
161 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

23 yrs, 11 mos

5.0

161 Reviews

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161 Reviews of Donald Hutchins

April 23, 2024

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Employee Rating

Thank for the wonderful customer service. Juan expedited our service as we have a child in a wheelchair and our Sprinter is our only means of transportation. Adding an accessible loaner to yo More

by BWhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci , Juan Renteria

Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Bonnie, we are thrilled to hear about your positive experience with Juan and the exceptional customer service you received at Mercedes Benz of The Woodlands. Your feedback is invaluable to us, and we will certainly take your suggestion for an accessible loaner into consideration for future improvements. Thank you for your continued confidence in us!

April 19, 2024

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John and his team recently went the extra mile in servicing my car, from working with me on completing repairs while I was out of the country, to helping my wife coordinate the return of my car and l More

by Christie Prado
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Watkins

Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Christie, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that John and our team were able to provide you with exceptional service, even when you were out of the country. We truly appreciate your recommendation to your friends and we look forward serving you again.

February 15, 2024

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very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

by mtl87323
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Mercedes-Benz of the Woodlands responded

Hi mtl87323, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our services and that you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

February 02, 2024

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Excellent service and response from the 2 advisors I’ve had since we moved to Texas 7 years ago. More

by Judylovesbeaches
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Davis

Feb 05, 2024

Mercedes-Benz of the Woodlands responded

Hi Judy, thank you for your review! We're thrilled to hear that our advisors have provided excellent service and support throughout the years. We appreciate your loyalty and look forward to continuing to assist you in the future.

December 12, 2023

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very good service. Prefer to have the service here. That's why I am an old client. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We truly appreciate your continued support and loyalty. We're glad to know that our service has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

November 28, 2023

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Employee Rating

Best dealership in Texas. They go above and beyond with customer service and communicate honestly with customer. Highly recommend this location for all service and purchase ne More

by MPG
Recommend Dealer
Yes
Nov 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, MPG! We're thrilled to hear that you had such a positive experience with our dealership. Providing exceptional customer service and honest communication is always our top priority. We appreciate your recommendation and look forward to serving you again in the future!

October 08, 2023

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From sales to Service, everyone employee at Woodlands Mercedes are great and wonderful.! 5 + Stars More

by rod
Service Price Transparency
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Recommend Dealer
Yes

October 05, 2023

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excellent service. quick shuttle service. friendly staff. amneties are good. overall quality is excellent and satisfactory. More

by sgupta
Service Price Transparency
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Recommend Dealer
Yes

July 27, 2023

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Great customer service! Very friendly and knowledgeable service staff and willing to help answer questions you may have! More

by Weewhite
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar

Jul 28, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 25, 2023

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Employee Rating

We bought our 2020 GLS out of state. Delivered it to TX. It has been serviced at MBOW since new. They have been great the entire time! My wife (not a car person) even reports that she do More

by tjrmd8827
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Lange

Jun 25, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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