Doug Glass
Doug Glass at Mohawk Honda
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Doug Glass

Service Advisor

Mohawk Honda

175 Freemans Bridge Rd
Scotia, NY 12302

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42 Reviews
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42 Reviews

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42 Reviews of Doug Glass

January 05, 2023

Dealership Rating
Employee Rating

It is such a pleasant experience every time I have service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their More

by mlgflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Dobbs, Ian O'Connor , Michael Malone

Jan 18, 2023

Mohawk Honda responded

Thank you for leaving feedback, we love to see it!! It means so much to us that your experience at Mohawk Honda was worth 5 stars. Thank you for choosing Mohawk Honda, we hope to work with you again.

Jan 19, 2023

mlgflowers responded

You're very welcome. I believe in giving credit where credit is due! And yes, I will always be using Mohawk Honda as my go to for all my sales and service!

October 21, 2022

Dealership Rating
Employee Rating

Mohawk Honda truly treated me like royalty! From the time I arrived with my vehicle to the time I left with my vehicle, I was informed as to what was happening and all of my questions answered. More

by mlgflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashley Dobbs, Gunnar Schifley , Michael Malone!!!

Oct 24, 2022

Mohawk Honda responded

Thanks so much for the excellent review of the service team! We appreciate you being patient with us and are glad we were able to get everything handled for you!! Thanks for being a loyal customer!

March 05, 2022

Dealership Rating
Employee Rating

Great customer service. I was able to get a better car than I was expecting! Easiest car buying experience ever! More

by Kellzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MJ Nicholas, Gunnar Schifley, Brian Rae , Rhandy Morales, Brian M

Mar 10, 2022

Mohawk Honda responded

We are so glad to hear that this was the easiest car buying experience you ever had Kellzi! Thank you for sharing this experience and rating us a 5-star review. Enjoy your new vehicle and welcome to the Mohawk Honda family!

February 15, 2022

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Employee Rating

Douglas Glass handled servicing of my 2021 Civic so well. Gave me updates so I managed my wait time. And worked on the 4 items I needed addressed. And when he went on break had my favorite John Higgins finis More

by Rosemarie_8/04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Higgins

Feb 16, 2022

Mohawk Honda responded

We appreciate you sharing this awesome service experience that Doug and the team here provided you with! Thank you for being a part of the Mohawk Honda family. Refer us to your friends and family so we can send you $100!

February 15, 2022

Dealership Rating
Employee Rating

All the times I have had to bring my car in for service, I have had the best service experience I have ever had at any dealership. I have had the pleasure of dealing with good, honest, genuine, friendly ded More

by 1red1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McGrath, Gunnar Schifley

Feb 16, 2022

Mohawk Honda responded

We appreciate you sharing this service experience with the community! You are so welcomed 1red1. Thank you for being a part of the Mohawk Honda family. Refer us to your friends and family so we can send you $100.

January 13, 2022

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Employee Rating

I am very pleased with Mohawk Honda the whole team makes you feel like family More

by sarah 2.0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Mohawk Honda responded

Sarah 2.0, we appreciate you taking the time to share this with the community! We strive to give every customer the best experience we can. Thank you and welcome to the Mohawk Honda family. Refer us to your friends and family so we can send you $100!

April 07, 2021

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Employee Rating

Mohawk Honda has consistently provided excellent experiences over the years. Brian McKenna has been great to work with, very knowledgeable, providing first class customer service to his clients. So More

by BobF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian McKenna, Ian O'Connor

Apr 08, 2021

Mohawk Honda responded

Thank you for the kind words! Welcome to the Mohawk honda Family! Enjoy your new car. Refer your friends and family so we can send you $100.00!

December 17, 2020

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Employee Rating

The sales personnel and the staff were most generous and helpful in helping me to purchase my new vehicle. Very pleased with my new car experience. More

by charleaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Mohawk Honda responded

Thank you for the kind words and 5-star rating. Welcome to the Mohawk Honda Family! Refer your friends and family so we can send you $100.00!

November 24, 2020

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Employee Rating

I just picked up my third Honda Pilot from Mohawk Honda and I couldn’t be happier. Even in these crazy times, Luis and Jake made me feel valued and they took the time to review everything. The whole proces More

by Colleen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Morales , Jake Hewitt

Nov 25, 2020

Mohawk Honda responded

Thank you for the 5-star rating! Welcome to the Mohawk Honda Family and enjoy your new car! Refer your friends and family so we can send you $100.00!

August 20, 2020

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Employee Rating

This dealership was amazing. They worked with me on finding the right vehicle, right price range, and getting the best bundle for a great deal More

by sandysom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2020

Mohawk Honda responded

Thank you for your 5 star rating and kind words! Welcome to the Mohawk Honda Family! Refer your friends and family so we can send you $100!

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