Doug Searles

• Initial Contact – was very good. The dealership reach out very quickly to our inquiry and assisting in scheduling our visit. • Arrival – entire team was very welcoming when we walk The dealership reach out very quickly to our inquiry and assisting in scheduling our visit. • Arrival – entire team was very welcoming when we walked in the door. • Salesperson – Bryce was very well mannered and easy going. Helped us with any issues, asked intelligent questions, and was very calm, and not pushy in his approach. • Insurance – a new feature that went very well. A nice addition in you keep it up. Jamel was very helpful and had a good grasp of what he was doing. • Finance – Jacob was very clear and professional in his approach. Got through all the paperwork in a orderly and timely manner. And that leaves us with Sales Manager Cory Wismer. At 60 years old , this is not my first time talking to a Sales Manager in a dealership, so I understand what they have to do and how they act, but Cory managed to take being rude, mean, and condescending to a new level. He started the conversation stating that we insulted him because I gave a figure $3000 down from the list. $3000…we are talking about, not $5000, not $10,000 >> $3000, thinking we would meet in the middle. Specifically, he said that “he was insulted by our offer and lucky for us he had thick skin, and it wasn’t our problem that he paid to much for the car to begin with”. Let me be clear – the only reason we stayed there, is because my wife really liked the vehicle, and she is always my first priority 24/7. If the vehicle was for me, we would have been right out the door (I have done it before when treated that way in any industry). We were there on a Thursday night for two hours, and a Friday afternoon for an hour with no other customers to be seen. I would have thought he would be a little more interested in making a sale with a barren showroom. And after all of his bravado, we were only off that $3000 meet in the middle figure by $600 dollars. It takes a lot more energy to be mean and rude to customers – that whole 10 minute speech of his was totally unnecessary. Since he is the boss, I guess that’s how things are and lets’ be honest, Cory is not going to change. The one thing that change right now is where I go for my next vehicle in 2024. Sent this in an email to the dealership on March 26 and still no response. More

Helpful 0

Report | Print

They have great prices and customer service, combined with quality inventory! It was a positive experience. with quality inventory! It was a positive experience. More

Helpful 0

Report | Print

If you want to be treated fairly and find a great deal on a vehicle, go to Nazareth Ford! After months of research, I drove 300 miles to buy my dream car at an absolutely unbeatable price. The sales consulta a vehicle, go to Nazareth Ford! After months of research, I drove 300 miles to buy my dream car at an absolutely unbeatable price. The sales consultants, finance manager and general sales manager were courteous, professional and knowledgeable! I've purchased 10 cars during my lifetime and this was hands down the best car-buying experience I've ever had! I am a bonafide, recent customer and highly recommend this dealership for the quality of its vehicles and service! More

Helpful 0

Report | Print

They are slow and don’t reveal everything up front. I had to pay extra I had to pay extra More

Helpful 0

Report | Print

Worthless,xxxxxxxx artists,that don't care about customers needs,leased my 2nd truck that is absolute junk and they refuse to make it right,they are in for a rude surprise customers needs,leased my 2nd truck that is absolute junk and they refuse to make it right,they are in for a rude surprise More

Helpful 0

Report | Print

Great service, nice people, and fair. Couldn’t be happier! Thank you for such a wonderful experience! happier! Thank you for such a wonderful experience! More

Helpful 0

Report | Print

Nazareth Ford. Worst dealer I have ever walked in. I bought a new truck in April. Made an appointment to pick it up still waited 2 hours. When I asked how long the financial advisor gave me a rude answ bought a new truck in April. Made an appointment to pick it up still waited 2 hours. When I asked how long the financial advisor gave me a rude answer. The truck has had a vibration since day one. The truck has been there 4 times. They had to put a steering box in it. Fix the rear end. Fix a trans leak. Complete junk. I’m sitting here waiting for them to look at it and it was sitting outside. Everyone is clueless. Even Cory who hides behind he’s not in service but lis listed as the GM. 15k over for a new truck and trying to tell me a 2020 is worth more than my 2021. Trucks are in short supply. The ones he’s has seem to be sitting so I guess consumers don’t see their market adjustment increase. Just crooks trying to take advantage of people. A lot of excuses and no resolve. More

Helpful 0

Report | Print

Jonah gave us such a warm reception on the phone and in person. He’s very friendly and knowledgeable. He even set my phone up with the Ford app. He made it a wonderful experience. We love our Ford person. He’s very friendly and knowledgeable. He even set my phone up with the Ford app. He made it a wonderful experience. We love our Ford More

Helpful 0

Report | Print

They went above and beyond in finding the vehicle of choice. They listen and found the vehicle I was looking for. I presented a list and they placed me in the right vehicle choice. They listen and found the vehicle I was looking for. I presented a list and they placed me in the right vehicle More

Helpful 0

Report | Print

Jonah Ruggerio and the team at Nazareth Ford far exceeded my car buying expectations. I found a car I was interested in online and, upon arrival, Jonah had the vehicle ready for me to test drive. The team at my car buying expectations. I found a car I was interested in online and, upon arrival, Jonah had the vehicle ready for me to test drive. The team at Nazareth Ford worked together to answer any questions that came up about the car, tow capacity or service requirements. Jonah made sure all of my questions were answered and did not pressure me any time throughout the process. I would recommend Jonah from Nazareth Ford to anyone looking for a new car! More

Helpful 0

Report | Print