My sales guy Ryan Hall and manager Duncan Brodie were AWESOME throughout the entire process!
My car died, and still owed money on it. The repairs were more than value of the car. Without the repairs, my car was worth nothing. I wasn't planning on purchasing a new car any time soon, so I really wasn't putting money aside for a car purchase. I had NO IDEA what to do..was stressing out and freaking out big time. I had a Mazda, so I called a Mazda dealership first for some answers. It was annoying because it took the Mazda dealership 3 calls to get through...and remember, I'm in freak-out mode so I wanted answers stat. I needed to make moves because my car was at some garage it was towed off the highway to, and they needed me to make a decision. When I got the guy on the phone, he did answer my questions, but he kept saying that I just need to come see a salesperson...so that was annoying.
A few months back, I rented a Jeep when the Maz was at the shop. I LOVED it, so I knew my next car would be a Jeep...that's why I called Branhaven right after I got off the phone with the Mazda dealership. Ryan Hall picked up, and he spent the time to talk me through options and he gave me rough estimates of what my payments would be. He was cool and patient, so the next day I stopped into Branhaven and asked for him.
When I mentioned my budget, and the features I liked, he and manager Duncan knew exactly what Jeep was right for me. They brought it out..and it was the exact one I was looking at on their website. Okay, so my credit is not great...but they worked hard and spent time dealing with other banks to get me approved...and to work out payments. I was pretty surprised. They even went through my credit history with me and explained it. They were all so fun, nice, funny, knowledgable and cool. When it's time to buy a car, you gotta dedicate some major hours there while they work on getting you in a car, so might as well spend your time with fun people. Plus they have lots of snacks which always scored big with me.
It's only been a full 24 hours with my new Renegade...and I'm obsessed. You should see my gallery in my phone...I have a picture of every angle of it..plus a billion of me and my dog posing in front of it.
Thanks guys--I really appreciate you helping me!
I Recommend This Dealer:
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