JackieandJerry 5/24/2012 8:43:07 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Zach BattaniHarley DeemsDustin DornburghBeau Nielsen Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Dewey Ford: We had two referrals to work with Dustin at Dewey Ford and after purchasing two vehicles from him, we understand why he was so highly recommended. Dustin and everyone else we worked with at Dewey was knowledgeable, professional and personable. We never felt like we were being pressured to buy. They answered all of our questions so we could make informed decisions. They were very fair on our tradeins and very aggressive on price. They did everything they could to earn our business. We haven't yet had the opportunity to use the Service Dept, however if it is as good as their Sales Dept, I'm sure we will be repeat customers. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
LARRY PARKINS 11/3/2011 6:31:36 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dustin Dornburgh Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Dewey Ford: THE SALESMAN, DUSTIN DORNBURGH, WAS VERY PERSONABLE, MOST HELPFUL AND BENT OVER BACKWARDS TO HELP ME. DUSTIN IS A REAL ASSET TO FORD MOTOR CO. AND TO DEWEY FORD. WHEN LOOKING FOR ANOTHER NEW VEHICLE, I WILL MAKE SURE WE GO SEE DUSTIN FIRST. EVERYONE ELSE I DEALT WITH AT DEWEY; FINANCE, AFTER-MARKET, CUSTOMER SERVICE...WERE VERY ACCOMODATING. THIS IS MY SECOND PURCHASE FROM DEWEY FORD, AND I WILL BE BACK. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
lj99 6/9/2011 10:41:53 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dustin Dornburgh Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Dewey Ford: I was encouraged to put "excellent" for all of the categories and if not, give them a call to make it right. I think that does show they are committed to customer service. Fortunately I think they probably earned the rating. I went in to look at a Ford Focus but they were out of the Focus (end of the month and memorial day) so I ended up getting a Fusion and LOVED it! I was surprised at the amount I received for my trade-in and they were able to work with me on price and payments. The people were all great and I would return in the future. My only 'minor' issue was how pushy the finance was for the extended warranty and all the after sales 'extras' but the finance dept was able to help me save a few extra bucks a month. Certainly returning next time and would recommend dealership! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Vesta33 5/9/2011 3:48:36 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dustin Dornburgh Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Dewey Ford: My experience at Dewey Ford was outstanding! Dustin was so helpful to me and my daughter. I planned to trade my 2003 Chevy Malibu in on a new car ... but was not sure what make or model of vehicle I wanted to purchase. After stopping at Dewey Ford, to look at the Ford line of vehicles, and talking to Dustin and Doug ... I determined that I needed to change from a General Motors vehicle to a Ford vehicle. Dustin was so helpful, answering all of my questions and concerns about Dewey Ford's service and Ford Motor Company's warranty. I did not realize that purchasing a new Ford Focus would be such a pleasant experience. Everyone I came in contact with was so friendly and pleasant.I would definitely recommend Dewey Ford to anyone that I know and would highly recommend that they see Dustin when they visit Dewey. Dewey should be proud to have him on their staff. My experience with the fiancing of my new car was also handled in a professional and timely manner. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
brooks.susan@ymail.com 5/3/2011 1:14:11 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dustin Dornburgh Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Dewey Ford: Wonderful experience. Everything was ready when promised. Had previously purchased a Camaro - it was a total nightmare. Both the dealership and the manufacturer had horrible customer service. They would say one thing one day and then do a complete 180 the next. I am so happy with both Dewey and my new GT500 that I tell everyone I see all about both. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review