Dealership Experience
2 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
Languages Spoken
English
187 Reviews
Write a Review187 Reviews of EJ Laux
November 10, 2025
We were there Saturday Nov 11 2025 and we had Roman Laux as our Salesperson and he was Excellent ! He spent his time with us. He didn’t rush us or push us ! He was great ! We bought a brand new Nissan P as our Salesperson and he was Excellent ! He spent his time with us. He didn’t rush us or push us ! He was great ! We bought a brand new Nissan Pathfinder from him ! I recommend asking for him ! More
Other Employees Tagged: Roman Laux
October 31, 2025
Bought a New Sentra was a long process but ok, after buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! Ashley in sales will not call you back or answer your calls. The finance guy once you sign and leave his office is done with you. Management here is none existent after you sign. Service is only one department to do the job and only because they can still get in your wallet. So if I owned this it would get a house cleaning real quick, but it's all about just making the sales there not a repeat customer or retention of customer. So please do your homework before buying here, it's your decision and this is just my review from when I dealt with them here recently. UPDATE 10/16/2025 They said 8 weeks to process refund on extended warranty and other extra bought, had never been processed by them and now for a refund of money will take forever with Wood Nissan in Lee's Summit, MO this in my opinion is a poorly ran business!! The company they buy the warranty through said that the dealership has to do this. What a nightmare dealing with this Dealership. Update: 10/30/2025 They still have not taken care of issue at hand EJ Laux at the dealership finance department won't return calls or emails about this, in my opinion is once they get your signatures here your done and now your nightmare begins regardless what it may be. Just a poor way to treat customers. It's looking like I will have to get attorney involved how sad. More
Other Employees Tagged: Riley Stark, JT Luginbill, Mario Williamson, Hunter Kellum, Taylor Foster
September 12, 2025
My experience was great. I had a helpful and experienced sales consultant and a very knowledgeable business manager. I love my new Nissan Kicks SV. I had a helpful and experienced sales consultant and a very knowledgeable business manager. I love my new Nissan Kicks SV. More
Other Employees Tagged: Jeff Catania , Other sales staff were very nice and helpful.
September 12, 2025
They were very helpful through the whole process and answered all my questions. It was a great experience. answered all my questions. It was a great experience. More
Other Employees Tagged: Jeff Catania
August 30, 2025
Once you buy a car here, you can NEVER get ahold of anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because they won't! More
Other Employees Tagged: Ashley Foster, Riley Stark, JT Luginbill, Mario Williamson, Hunter Kellum
August 29, 2025
This dealership was great to work with. Steve Cobb made everything smooth and easy. Love our new Rock Road. Steve Cobb made everything smooth and easy. Love our new Rock Road. More
Other Employees Tagged: Steve Cobb
August 28, 2025
Super Dealership! Went in not expecting to afford or finance, came back with a New Kicks on the same day! Great service by all involved! Went in not expecting to afford or finance, came back with a New Kicks on the same day! Great service by all involved! More
Other Employees Tagged: Jeff Catania
August 22, 2025
I had a great experience working with Dale and EJ when it came to my car. Everyone there was wonderful and I had a great experience. came to my car. Everyone there was wonderful and I had a great experience. More
Other Employees Tagged: Dale Mercer
August 19, 2025
Nick Martinez at woods Nissan was an amazing sale person. He make the entire experience seamless. Woods nissan had a very nice non pushy staff. I give them a stronge recommendation. He make the entire experience seamless. Woods nissan had a very nice non pushy staff. I give them a stronge recommendation. More
Other Employees Tagged: Nick Martinez ***** 5 star

