EJ Laux
EJ Laux at Wood Nissan Lee's Summit

EJ Laux

Finance Director

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

Contact Me
4.5
187 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

4.5

187 Reviews

Write a Review

187 Reviews of EJ Laux

November 10, 2025

Dealership Rating
Employee Rating

We were there Saturday Nov 11 2025 and we had Roman Laux as our Salesperson and he was Excellent ! He spent his time with us. He didn’t rush us or push us ! He was great ! We bought a brand new Nissan P More

by sfutscher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman Laux

Nov 13, 2025

Wood Nissan Lee's Summit responded

Thank you for the Great Review.

Nov 13, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We are thrilled to hear that Roman provided you with excellent service and helped you find the perfect car. We will be sure to pass on your recommendation. Enjoy your new Nissan Pathfinder!

October 31, 2025

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Bought a New Sentra was a long process but ok, after buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! More

by matthew.six
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Nov 02, 2025

Wood Nissan Lee's Summit responded

Dear [Customer], we are terribly sorry to hear about your negative experience with our dealership. Our team strives to provide excellent customer service and we are disappointed to hear that we fell short. We will address these issues internally and try to find a resolution for you as quickly as possible. Thank you for bringing this to our attention.

Nov 02, 2025

matthew.six responded

Talking to the dealership now to see if issue gets resolved. Will post results and keep public informed on results. It shouldn't have gotten this way in the first place.

September 12, 2025

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My experience was great. I had a helpful and experienced sales consultant and a very knowledgeable business manager. I love my new Nissan Kicks SV. More

by Tammy
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Catania , Other sales staff were very nice and helpful.

Sep 13, 2025

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 12, 2025

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They were very helpful through the whole process and answered all my questions. It was a great experience. More

by TDay15
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Catania

Sep 22, 2025

Wood Nissan Lee's Summit responded

Hi Tday15, thank you for taking the time to leave a review for us at Wood Nissan Of Lee's Summit. We're happy we could meet your expectations!

August 30, 2025

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Once you buy a car here, you can NEVER get ahold of anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because More

by Six_matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 04, 2025

Wood Nissan Lee's Summit responded

I’m really sorry to read this and even more sorry that your experience with us left you feeling dropped after the sale. That’s not the way we want anyone to feel—your relationship with us should go far beyond signing papers. I know nothing I say here will erase the frustration you’ve had with communication, but I do want you to know your feedback is being taken seriously. I’ll personally make sure your concerns are shared with the right people so this doesn’t get brushed aside. Please give me a call directly at 816-600-4000 ext. 125 so I can help get you connected to the right people and work on rebuilding some trust. Thank you for taking the time to share this, even though I know it comes from a place of disappointment. We can and must do better, and I’d appreciate the chance to show you that.

August 29, 2025

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This dealership was great to work with. Steve Cobb made everything smooth and easy. Love our new Rock Road. More

by Jerry and Terri
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cobb

Sep 02, 2025

Wood Nissan Lee's Summit responded

Hi there! Thanks so much for the kind words. We’re thrilled to hear Steve made everything smooth and easy for you, and congrats on your new Rock Road! Wishing you lots of great adventures ahead in it. 🚗✨

August 28, 2025

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Super Dealership! Went in not expecting to afford or finance, came back with a New Kicks on the same day! Great service by all involved! More

by librarygal40
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Catania

Sep 01, 2025

Wood Nissan Lee's Summit responded

What an awesome story, congratulations on your new Kicks! 🎉 We’re so glad our team could make the process smooth and get you driving home the same day. Thank you for trusting us and for the kind words about the service, we’ll be here anytime you need us!

August 27, 2025

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Woods Nissan had a large assortment of Kicks. Was very pleased with Rusty. Loving my new car. More

by Coxlori60
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty

Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing! We’re so glad you found the perfect Kicks and that Rusty could make your experience a great one. Enjoy your new car, and welcome to the Wood Nissan family!

August 22, 2025

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I had a great experience working with Dale and EJ when it came to my car. Everyone there was wonderful and I had a great experience. More

by Bleevey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Mercer

Aug 25, 2025

Wood Nissan Lee's Summit responded

Thank you for the wonderful feedback! We’re thrilled to hear Dale, EJ, and the rest of the team made your experience such a positive one. We’ll be sure to pass along your kind words—they’ll love hearing this. We appreciate you choosing us and look forward to helping you again down the road!

August 19, 2025

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Nick Martinez at woods Nissan was an amazing sale person. He make the entire experience seamless. Woods nissan had a very nice non pushy staff. I give them a stronge recommendation. More

by tracylgraves
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Martinez ***** 5 star

Aug 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear Nick made your experience seamless and that our team’s no-pressure approach stood out to you. That’s exactly how we want every visit to feel. We’ll be sure to share your feedback with Nick and the rest of the team—they’ll love hearing it! Enjoy your new ride, and don’t hesitate to stop by and see us anytime.

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