Ed Burrows at Tysinger Motor Company

I would like to thank Ed Burrows(Sales) and Shak Ancrum (Finance) for a truly 5 Star purchasing experience today. My family would like to extend a warm and heart felt Thanks to you guys and all the Tysinger members. We have been to other dealerships and your team didn't just meet the expectations your exceeded them in ever possible way. If your looking for the average car purchasing experience this is NOT the place. Ed and Shak made me feel that the car purchase wasn't a (Make the Sale) deal. They let me set the pace of the visit and I have to say to all the other dealerships in the area you guys better step it up! Tysinger has it going on! My family will be with Tysinger for LIFE! I look forward to the next service and purchase. Thanks Guys! Rich,Necole and kids...

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Tysinger is amazing, I have recommended so many people to them since we leased our 2013 C-250 in January. The service was great and we just recently had to use their service department as well. All employees are so nice and knowledgeable. Especially Ed Burrows. He really knows his stuff when it comes to Mercedes. He was able to answer every question my husband and I had! The valet service is awesome. We live about 45 minutes from the dealership and the fact that they bring a loaner vehicle to us and take our car to service is beyond perfect! We will definitely purchase from Tysinger again!

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Great experience when purchasing my new Mercedes E Class. Ed Burrows did a super good job in every aspect. All personnel in dealership were very friendly & professional.

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Ed Burrows is a terrific salesman - he really knows everything about the cars he sells. He knows all of the features and answered all of our questions. We bought a beautiful red 2013 SL convertible. This is the third car we have bought from Ed - we trust him because he always does what he says - we can count on him. Ed is a good person that can be trusted with your wishes when purchasing a car. We are very satisfied with our experiences with Ed and Tysinger Motors!

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Your employees seem not only friendly, but empathetic. I feel that I received just as much attention for buying my little Smart car as I would have received for purchasing one of its fanciest relatives (Mercedes).
Miles and Ed are friendly without being "slap on the back"/ too familiar. I enjoyed the kindly dignity without the stodginess. (sp?)
I also appreciated the hospitality and eye contact of the employees who were not assisting with the sale. No wonder Tysinger has such a good reputation.
Thank you for the lovely experience.
Rebecca (becky) Channel.

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Besides being polite and courteous, Ed is an extremely knowledgable and informative young man. He made our car buying experience very enjoyable. A true asset to the Tysinger group. Thanks to Ed, I will be a repeat Tysinger customer.

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My experience at Tysinger was exceptional. I have gained an enormous respect for my sales rep, Ed Burrows. My buying process began with a casual search a few months ago. Ed was my point of contact, he remained respectful of my desire to find the right time to buy and willingly provided all the information I needed without any expectation of my future business. Today, I drove away with the exact car I wanted and at a great value. I look forward to my next purchase.

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The reason I gave him all fives is because I've never had a better experience in my whole life! Ed was very informative and since he owns a Smart car, he knew quite a bit more than a usual salesman would. From the test drive to the signing of the contract, everything was A+!
Ed had the car I now lease, waiting for me in the lot to test drive upon arrival. He was very hospitable and gave us snacks and waters and we had coffee as well. The whole process was so quick, I didn't realize that they approved my loan and I was now leasing the smart car! My husband bought 2 Mercedez-Benz's from Ed and now I know why. I love the customer service that I experienced. He even introduced us to several other salesmen and managers at the Tysinger Dealership.

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Thank you so very much. All the people I had the pleasure of working with were very professional and a joy. Thank you so very much.
My wife loves her new C250, even though it is black.
luc Benton, Th.D.

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Ed greeted us at the door and made us feel like he really wanted to help us find what we needed. He respected our time and worked with urgency in answering our questions and addressing our concerns. He is extremely knowledgeable of the Mercedes products and made us excited to join the Mercedes/Tysinger family. This was THE BEST car sales experience we've ever had, thanks to Ed and the rest of the team (Managers, Shak, Charlie Brown). We intend to use the dealership's service dept for our vehicle needs based on how immaculate the vehicle looked and how well serviced it has been up to this point. We'll also use it because Ed recommended that we do so. I will encourage my friends to use Ed and Tysinger next time they need a vehicle. And in the next 3-5 years when we want a different car, Ed and Tysinger will be our first call.

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