Edward "Skeeter" Ramirez at Lithia Nissan of Medford

The service section is without a doubt, professionals at their jobs! Saving me hundreds of dollars due to their diligence and abilities. If your not killed with kindness and respect at the same time, while you get your car serviced, then I would be surprised. They definitely fulfill their role of service in lithia nissan and then some!

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I had a great experience at Lithia Nissan, 600 N. Central in Medford, Oregon.
I took my 1988 Dodge Dakota in for a oil change plus service. Bob Miller and Skeeter Ramirez (the service writer) gave me exceptional attention. Not only did they handle all the details, but made sure I was treated fairly and at a reasonable rate for service rendered.
The mechanic checked the total truck out and gave recommendations of work that may need to be done.
They seem to care about my needs and safety of operation of said truck.
I also have a Chevrolet SSR which I have serviced at this facility.
I am over protective of my SSR and will not allow many people to work on, However under Bob Miller's watchful eyes, I completely have faith to leave the SSR there.
Once again i can not express my gratitude to Lithia Nissan and Robert Sacks.

Thank You!!!!!!

Sincerely,
Jerry Walker

jwalker541@charter.net

Invoice# 162630
Tag# T948

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It's always a pleasure to bring my car in for its service. This team of professionals; Skeeter, Jacob and Caleb work so well as a team. They seem to have fun together and really cover each other when the other is not present. It makes you feel comfortable, particularly when you know so little about cars as I do, knowing that they advise and suggest and are on top of recalls, or problems that might occur with your individual car. Consistency of personnel is important and whoever selected these guys to work together did well in team selection.

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My husbands and my relationship started with a pre-buy inspection on a vehicle that we were considering buying through a private party. From the time we drove up to the service bay at Lithia Nissan we felt very welcomed by Jim. After we purchased our Murano,we have continued to take it back to Lithia Nissan for everything from regular maintenance to needed repairs and always receive nothing but superior service from Jim, Skeeter & Ken. They are always friendly and very knowledgeable. Without hesitation we would recommend this dealership for all your vehicle service needs.

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The service department at this dealership is one of the best I have ever dealt with. A couple of times I just dropped in to have a small adjustment or repair made and despite them appearing busy, they have always taken care of me quickly and with a smile. My overall experience with the entire dealership since purchasing my Maxima has been outstanding! Thanks guys!

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Best sales experiences ever, this dealership crew is courteous, respectful and dilligent. This is my second experience with the sales departmentI and I would recommend them to anyone! I plan to come back again for service and sales

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A COMPANY is only as GOOD as its PEOPLE.

The Lithia Nissan of Medford Service Team (Management/Advisors/Mechanics) are knowledgable, professional and consistent in delivering qualilty workmanship and personal attention, and service, for each of their clients. It is because of its people (those that I have experienced), that Lithia Nissan continues to earn my business, and my respect, as a quality dealership.

The following service team members are to be commended for their consistently high level of service and genuine interest in the client's automotive needs:

Skeeter Ramirez/Service Manager
Jim Juhl/Service Advisor
Caleb Burns/Service Advisor
Gary Hardin/Nissan Master Technician
Ken Rollins/Certified Nissan Technician
Bruce McGinnis/Nissan Technician

Each of these team members has consistently exhibited the professoinal/personal qualities listed above and are strong contributors to this dealership's success.

NOTE: IT WOULD BE HELPFUL TO LIST THE TECHNICIANS IN THIS SURVEY UNDER THE "NAMES OF EMPLOYEES" SECTION, SO THAT THEY CAN RECEIVE CREDIT FOR THE QUALITY TECHNICAL/MECHANICAL WORK THE PERFORM ON THE VEHICLES.

Sincerely - Carol Jensen

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All of my dealings with Lithia Nissan of Medford have been stellar! The service dept. is the best I have ever used. They take excellent care of all my Nissan vehicles and I would not use any other service dept. at any other dealer.

Skeeter Ramirez is a genuine star at customer service and is a treasure who should be valued at the highest rate possible.

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Skeeter, Jim and their whole service team have always been great to us. They always treat us like " friends and family " and do their best to get quality service for us in a timely manner and always with a smile. I know they really care and that is so important. They go above and beyond in their service ! Everyone on their service team is great . I was in the other morning waiting for my ride back home with their van driver while my car was being serviced and Robert Sacks, the Lithia Nissan manager, walked by and asked if I was being taken care of. It is nice when everyone there makes you feel special and cared for. Great in this day and age, especially. :-) Thank you again.. Kathy and Bill Hughitt

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