The process was lengthy, as are most dealership car purchases, but the staff (Juan and Jorge) were extremely vigilant and helped me tremendously. I could not have asked for better sales associates. Thanks to them, I have a great car, and I are bright future of building my credit. I consider them family at this point with everything they helped me with. They had my back and never let me settle. Amazing.
"THE place to buy a vehicle in South Florida."
And Juan is the guy to see. Down to earth, trustworthy, knowledgeable ... all the things you hope for in a sales rep but rarely find. I can't say enough good things about him. I was buying from a distance (Lower Keys), not optimal, but he was there every step of the way and went above and beyond the call of duty to help - even came in on his day off to finalize things. Meeting him at last, and the rest of the guys, was a pleasure. Because he's not the only positive at the Hollywood dealership. I'll also give a shout-out to Elias, John, Zee and the rest of the guys out on the lot. All friendly, all welcoming, and all knew their stuff. Top to bottom impressive. Best car-buying experience in 30 years of buying cars. Thank you, gentlemen.
I had a great experience with Juan and all the folks at Florida Fine Cars. Everything he told me about the vehicle is accurate and after several weeks of driving I am very happy with the car. The team helped me through the financing process and i was very pleased with the result. Juan and everyone did everything I needed to make this entire process fast and non-stressful.
First of all, no dealer fee! Price is what you see with no junk fees attached. I came to see Juan Contreras but I ran late and was being helped by Kahlil. Juan would check up on me every so often to ensure that I wasn't forgotten. The manager gave me a great deal on my trade in and the finance manager game me great advice.
The only thing I would nit-pick about is I would like it if they would place paper floor mats or those plastic wraps on the driver side so anyone test driving doesn't get too much dirt in the car.
Overall, smooth experience, wonderful staff, and free snacks!
All staff were friendly friendly and attentive.
I was very impressed with the customer service.
All staff were very welcoming and made the car buying process enjoyable.
Thank you Amanda
Other Employees Tagged:
"Very easy Very Impressive "
- alan m
Juan greeted me with class which led to a very smooth transaction. He made sure that I was able to make a decision based on the type of car and price i was looking for. Very easy. Very impressive.
"Great experience buying a car."
I worked with Juan Contreras and bought my second car from Florida Fine Cars. The experience was a breeze and I would highly recommend this location if buying a used car.
"So very happy to have come here"
The service is great Les was very nice. No pressure I will refer people and keep in touch with him. May God continue to bless you guys and keep you.
Les and Eric were excellent salesmen. I would recommend Les to anyone looking for a car. I bought a Mercedes and got a great deal.
Other Employees Tagged:
"Customer Review "
Juan Contreras actually took over a very bad expierence I had at the same company with anothet salesman. Juan's professionalism and going beyond the scope of his duty was awe impressive as he had to show his face to remedy this problem. Due to his due diligence in addition to other professionals I was able to get the vehicle I had intended to purchase from the beginning. Therefore, I would recommend Juan Contreras to you at anytime.