"Amazing Experience- Highly Recommend"
I came in to check my options on my soon to be ending lease and left happier than I had expected to. I was over miles on my former lease and had some mild damage to the rear bumper and was worried about what this would do to my future payments or what fees I would incur on a new lease. Enrique and his team were fantastic and helped get me into a new car with payments that were exactly what I was asking for without taking up my whole day. This is the second lease I have signed at the Santa Monica location and by far the best. I definitely recommend asking for Enrique for anyone in the market for a new car, and will definitely be going back to get my next car a few years from now.
- Zoe mcCarthy
I got a great deal on my new beautiful car and the experience was relaxed and not stressful. Enrique was so kind and helpful and met all of my needs. Will be a loyal customer for a very long time !
"Best deal ever"
- Nicole Henson
Enrique is the best salesman ever! He had my quotes ready when I walked in the door. He got me the car I wanted for the price I wanted. I bought my first Lexus from Enrique in 2010 and six years later I came back to Lexus Santa Monica, because I knew he would do the same hassle-free great job he did in 2010. I love love love the service. 😍👍👍👍
I can honestly say Enrique Carvajal is the best salesperson I have met. He was extremely kind and answered all of my answers without hesitation. He gave the perfect deal for my Lexus RX and I doubt I would've gotten a deal like that from anyone else. If you ever go to Santa Monica Lexus, make sure you ask for Enrique.
"Win! Win! experience for buyer and seller"
This is the second time I purchased from Lexus of Santa Monica, and my 4th Lexus.
The professionalism, service, negotiating process from start to finish, was truly a rewarding experience with Enrique Carvajal, along with Mark Harding. Enrique went out of his way to pick me up from Carmax (sold them my car), loaded up all of my belongings and drove me back to Santa Monica to complete my purchase transaction. He was extremely thorough in explaining all of the new systems, and even tested me before I left to be sure I understood. I also got a text when I got home to be sure that all was good and to see if I had questions. He's available if I have any questions, anytime. He gave me his cell to call or text for any reason whatsoever!
I highly recommend anyone interested in a Lexus to contact Enrique Carvajal!
I went to the dealership to get an NX hybrid today. Enrique who's a very professional sale person went over the trim and the specs very thouroughly and answered all my questions clearly. While I was test driving, he showed and explained the great features of NX and he was extremely knowledgeble. The financial person, Julie, was also very helpful and got the paper work completed in less than an hour and I was able to drive off with a new NX in a few hours total. Every one there was very friendly and made me feel confortable. I had a wonderful experience there and I recomend going to the dealership for new cars.
- 2016 RC
Enrique Carvajal was very professional And friendly. Definitely knows his Job!! He is very knowledgeable about specific questions. very helpful, and a wonderful, personable person to work with.
"Ideal experience "
Rafael Navarro was to the point and very attentive to my needs. Very knowledgeable about specific questions. I had a question about my steering wheel shaking. I thought it would be a more involved repair and Rafael insured me of othe exact problem and he was correct! He notified me in a timely manner about my options and very patient with me. Very good tech!
"Efficient and Helpful Dealer "
- Karen C
I recently traded in my lease for a new one. Enrique helped me process most of the paperwork before I even got there. I was able to trade in my car, on the spot, for a newer model at the price I wanted. It took minimal amount of time, on my part, and everyone was friendly and helpful. Dealerships can be time consuming and overwhelming but I found my last visit seamless and hassle free.
"Great Experience with Enrique Carvajal!"
Enrique knows his stuff! Came into Lexus SM late in the afternoon for a Lexus ct200h ... ran into Enrique ... he knew his product, made the buying experience a breeze and BOOM we were out the door with a new car in no time. Thank Enrique for making it easy! 5 Stars.