He was fabulous and fast. He works hard to make the car deal work for you and your own context. I highly recommend that he promote and train other salespeople. Enrique was very sensitive about my needs and truly wants to make a deal that makes sense to the customer. He is very bright and knows a tremendous amount about every aspect of the Lexus and will help you with anything that you do not understand. He is a true expert salesman and also a good person who understands people! I have bought two cars from him; I was lucky he was still at Lexus.
Other Employees Tagged:
"White glove service all the way"
Just bought a new Lexus from Enrique Carvajal. White glove service all the way. Great deal with minimum negotiation. Highly recommend this place for the cars and the salesmanship!
"Problem with new iPhone and my 2007 LS 460L"
As you can see I have had a Lexus for a while and my Wife has had them longer than me. we have bought several cars a Santa Monica Lexus. Once i found Enrique Carvajal, 8 years ago, I never looked any further.
He is the best I have ever seen and treats you like a guest in his home, and is more knowledgeable than any sales person i have ever met. I usually don't take the time to write this stuff, but wait until you hear what Enrique did today. When I called him and told him about my problem with new iPhone, he took the time to try and help me over the phone. When that didn't work, he drove to my house during his lunch break and helped me to get it fixed. Now remember, he is in sales and this was above and beyond. This is the kind of person he is. Santa Monica Lexus is very lucky to have him on their team.
I will never go anywhere else or deal with any other sales person.
"Awesome, quick no nonsense purchase :) "
This was our 2nd purchase from this dealership, we went to Enrique whom we felt very comfortable with from the first time around. We appreciate his knowledge and expertise of the Lexus brand and most of all his ability to get the deal done! No games or gimmicks just an efficient transaction. I will continue to recommend Santa Monica Lexus and Enrique to my friends and family.
"Best for 10 years, Enrique Carvajal"
- molly moon
About 10 years ago, I had leased two Lexuses from Lexus of Santa Monica but felt that the quality of my service experience declined,, and so I decided to try another brand and just turn in my car. It was then that I met Enrique Carvajal, who was kind and helpful, even as I was leaving Lexus of Santa Monica.
I asked him for a card, in case I ever decided to come back. Two years later, I was back and
leased my first of three cars from him. Each experience was a pleasure; Enrique is knowledgeable, helpful and personable.. I recommend him whenever I can and each person to whom I have recommended him, has had an incredibly satisfying experience. I cannot imagine buying a car from anyone else
"Enrique Carvajal is the BEST!"
Excellent service and great communication with Enrique Carvajal. Enrique was so sweet and patient with me. I can be a little scary when buying a new car, I don't like it at all. However, I did like the dealership. It was clean and has comfortable seating when waiting for decisions to be made. I received top service from Enrique Carvajal who treated me like a human being and not "here comes the next victim"....lol...he was great. I'll be seeing him again in 3 years.
"Great Services "
I recently lease a car at this dealer my experience here was excellent. I was looking for a car for a week in different dealer, Infinity they run my credit and they gave me a deal but it was to high and down a lot more. Then I when to Mercedes this people her had me waiting for three days so they can say at the end that they needed a cosigner I did bring the cosigner with really good credit and they where asking for too many papers took everything so at the end they said no. So I when to this dealer Lexus the sale representatives Enrique was really nice friendly, and with a fast service in less than an hour he approve me with a new car RX 350 something that I wanted. The service was fast and good in less than two hours I was driving out with my new car. I highly recommend this dealer with Enrique.
"Enrique is awesome"
- Kathleen Barnett
Leased a car for my mom at Lexus. Enrique was helpful, nice, not pushy and willing to work a deal that made sense for us. I highly recommend him.
Lease was up on my 2013 RX450h. I was planning to buy out the lease at the end as I wasn't looking for anything too crazy. Figured I'd drop by to see my options. Bob Uchida introduced me to Enrique and the rest was history! I got a great deal on a new lease for a 2016 Lexus GX460. They tried to make the process as painless as possible and it was. Everyone did a great job and I got a few perks thrown in along the way. I would highly recommend the whole team experience at Lexus Santa Monica!
My fiancé and I leased our first Lexus over the weekend. Enrique worked with us on both Saturday and Sunday, affording us the opportunity to sleep on our decision. He was knowledgeable and accommodating, and made the overall experience very pleasurable. We will definitely be returning to this dealership and look forward to buying cars from Enrique in the future.