Eric Harrelson
Eric Harrelson at Dean Team Hyundai
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Eric Harrelson

Service Manager

Dean Team Hyundai

14754 Manchester Road
Ballwin, MO 63011

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7 Reviews
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7 Reviews

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7 Reviews of Eric Harrelson

April 22, 2022

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Employee Rating

The vehicle was not clean in the back and trunk. The vehicle maintenance light came on and I informed Brion who said he would have it taken care of. The vehicle maintenance light came back on when More

by sylforchrist
Customer Service
Friendliness
Price
Recommend Dealer
No

December 09, 2021

Dealership Rating
Employee Rating

Andy Miller and the entire Dean Team are great to work with! This is my second experience buying a car from Andy and he never disappoints. Andy is extremely helpful, accommodating, respectful and honest More

by robsham1
Customer Service
Price
Recommend Dealer
Yes
Dec 14, 2021

Dean Team Hyundai responded

Hi Rob! Thank you for your repeat business and your great review. We're glad to hear Andy was able to provide you with another positive car buying experience. Enjoy your new ride and please let us know if there's anything else we can do for you!

November 04, 2021

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Employee Rating

We have purchased 3 vehicles from Ben, the last one we followed him to his new location. We will never go anywhere else. Awesome easy experience! He is the best! More

by SUNNY_ONE65803
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gordon Goevert , Ben Bizzle, Mike Larkin

October 23, 2021

Dealership Rating
Employee Rating

My wife bought a 2021 Hyundai Palisade from them in April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to b More

by sjmorning2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Riley, Bill Buchholz , Weldon Streeter

Oct 23, 2021

sjmorning2 responded

Reviews Profile & Settings Dean Team Hyundai Oct 23, 2021 This review will not post to our site until 11/6/2021 to allow this dealership time to resolve your issues. sjmorning2 "My wife bought a 2021 Hyundai Palisade from them in..." My wife bought a 2021 Hyundai Palisade from them in April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to be checked out!! Finally was able to get the SUV service and was told by the service department that there was a oil line not completely tighten doing the assembly of the SUV. Need I remind you that we couldn't get a loaner vehicle because none was available!! Two weeks ago 10/09)2021 I noticed that the SUV was still leaking oil again. Contact Dean team service department and again was having a hard time getting the SUV service or a loaner car!! Been on a list for two weeks to get a loaner vehicle because of the oil leak is really bad!! Had to rent a vehicle from Enterprise to back and forwards to work with my own money!! My sales rep Weldon said that is nothing he could do at this point too assist with this situation!! So now I have a brand new SUV sitting in the garage leaking oil everywhere waiting on Dean team to get this situation dealt with!! Too much money have been invested in this vehicle for us to be having this problem and to be treated so poorly by Dean team!! SEND RESPONSE Weldon Streeter Bill Buchholz Eric Harrelson Tim Riley

Oct 25, 2021

sjmorning2 responded

I'm still trying to get this issue taken care of!!

June 02, 2021

Dealership Rating
Employee Rating

I'm A Long Time Customer So Far I've Bought 3 Hyundai And The Other Day i Purchased My 4th. My Entire Family As Well As Friend And Co Workers Have Purchased From Dick Dean And We've All Been Extremely Satisf More

by Jennifer B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Dean Team Hyundai responded

Hi Jennifer! Thank you for your repeat business and your great review. We're so glad to hear Torrey was able to provide you with another positive car buying experience. Your referral is the best review we can ask for! Enjoy your new vehicle and please let us know if there's anything else we can do for you.

July 22, 2020

Dealership Rating
Employee Rating

Excellent Sales Experience My wife, daughter and I were very impressed with Andy Miller, who showed us several cars that met our daughter's needs. We went to additional dealersh More

by leenaas
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Miller , Richard Martin

Jul 28, 2020

Dean Team Hyundai responded

Hi there! Thank you for your great review. We're glad to hear Andy was able to provide you with a positive car buying experience and get your daughter in the perfect car for her! We hope she is enjoying her new Tucson!

June 14, 2020

Dealership Rating
Employee Rating

Paul is amazing! He strives for your best interest! He knows what he is talking about. I highly recommend requesting Paul when you go there! More

by ajnorthviking
Recommend Dealer
Yes

Other Employees Tagged: Tim Riley, Kathy Brand, Bill Buchholz, Jacob Adrian, Brion Gaikins, Wade Knuckles , Jamel Heard, Robert Miller, Paul Thoman

Jun 15, 2020

Dean Team Hyundai responded

Thank you for your great review! We're so glad to hear that Paul was able to provide you with a positive car buying experience. We greatly appreciate you recommending him and our dealership to others!

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