My Review Of Park Place Porsche Dallas :
I came in to look at a used Cayenne S on new years eve, and was greeted kindly at the front desk upon arriving. Eric was nearby when I asked if they still had the car, and when I told him which one, he knew exactly what car I was talking about.
They had just gotten it in, and it was still in the garage because it had not been inspected by service yet. While walking to the car, Eric disclosed to me that the car had been in a minor accident in the past that required body work. I already knew this from looking up beforehand, but appreciated that that information was volunteered, even before I saw the car.
When I did see the car, it looked to be in immaculate condition, but it did need a couple of minor electronic things repaired by the service department. We took the car for a test drive, and I knew that I wanted it, contingent on everything being repaired and the inspection checking out OK.
Instead of being forced into the dealership to go sit down and get a deal done immediately, without even asking what I thought (Autonation), Eric applied no pressure at all to do so. I took another look around the car, and noticed a trim piece on the bumper that the previous owner had painted over to match the car. Without me even having to ask, Eric said that they could take care of replacing that for me.
At this point I told him that I do like the vehicle, but I have certain terms set, that I am not willing to negotiate on. Eric did whatever he could to make this work, and we ended up coming to an agreement on price and terms that I was very happy with.
Eric said that since it had not been fully inspected by the service department, and there were repairs that needed to be made, I would have the right to cancel the agreement if something was found that made me change my mind. They even said that they were going to put four new tires on, which was not even something that I had asked for.
Eric was extremely knowledge about all of the Porsche models, throughout the history of the brand. Being a huge Porsche fan, I asked him countless questions regarding various models and years, and he knew the correct answer to all of them. He had every car on the lot and in the showroom memorized, inside and out. He was very knowledgeable in how the cars were built, what various options were available on particular model years, and what set one particular car apart from the rest on the lot.
I am a little younger than the typical Porsche clientele, and much less affluent. Unfortunately, I've been treated differently due to this at other Porsche dealerships. In fact, I've been completely ignored until I have to go and get someone to tell them that I need help. From the moment I stepped in Park Place, I never got that feeling. I was treated the exact same way that everyone else was: GREAT! Although I recently moved to McKinney, this is the only Porsche dealership that I will be going to from now on. I recently drove all the way down to Park Place for a $29 accessory, and it was totally worth it. This is by far, the best car buying experience I have ever had, and Park Place has earned a customer for life.
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