Eric Palmsteen

Awesome Customer Service. I had a great experience with my Purchase.Would definitely recommend y’all. I had a great experience with my Purchase.Would definitely recommend y’all. More

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I had a great experience at Mercedes-Benz Atlanta Northeast! When we drove up to the dealership we were greeted right away, by Finn. He was extremely personable and helpful. He made it his personal g Northeast! When we drove up to the dealership we were greeted right away, by Finn. He was extremely personable and helpful. He made it his personal goal to help me find the exact car that was right for me. I felt comfortable throughout the entire experience and not once did I feel like just a client. Finn made me feel like family. I appreciate that he went the extra mile, during the whole process. I must also compliment Eric, the finance manager, he was wonderful as well. Thanks for making my first car buying experience with Mercedes-Benz a memorable one! More

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I received Excellent service from Mr Finn and his team. I would recommend this dealership to all my friends and family! I would recommend this dealership to all my friends and family! More

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Upon arriving at the dealership I was greeted right away by James Hodges.The dealership was well equipped with snacks and drinks. It was also very clean! by James Hodges.The dealership was well equipped with snacks and drinks. It was also very clean! More

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I have bought a few used vehicles from Mercedes Benz of Atlanta Northeast Pre-owed department and I have always had a great experience every time. This time I had the pleasure of working with Dan Evers. He Atlanta Northeast Pre-owed department and I have always had a great experience every time. This time I had the pleasure of working with Dan Evers. He was extremely patient, knowledgeable, helpful, very professional and I never felt pressured! The buying process of my vehicle was quick and easy from the sale side with Dan to the finance department. I highly recommend you talk to Dan Evers if you are considering buying a pre-owned vehicle. Highly recommend! He goes above and beyond to make everything go smoothly! Car is amazing too! More

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My 4th car from this dealership. They always exceed my expectations. Hats off to Bob, Toussant, Charles and the entire staff They always exceed my expectations. Hats off to Bob, Toussant, Charles and the entire staff More

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Finn and Eric made the entire experience so pleasant. No surprises, No rushing. They made all options available and went through in a very user friendly manner. Definitely coming back! No surprises, No rushing. They made all options available and went through in a very user friendly manner. Definitely coming back! More

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From a 2011 Toyota Camry to a brand new 2022 Mercedes E350..We Need bank Statements.. Those were the words of the manager at the dealership. I pulled up to the dealership to treat myself and my busin E350..We Need bank Statements.. Those were the words of the manager at the dealership. I pulled up to the dealership to treat myself and my business to Luxury. The Sales guy Fin, was cool, did all his paperwork but then the manager came in and said "Ma'am no offense but we noticed it is such a huge gap from a 2011 Camry to a brand new one 2022 Mercedes E350, can we please see 3months of bank statements" I looked him right in the eyes and smiled and said sure. Let me log in from your computer and print it out. It is a shame to see that, with people dying of xxxxxx'Pox and Covid-19, some people are still worried about a black woman from Cameroon with a heavy accent owning a real estate and clothing line business. I work my xxx off and didn't see this as a necessity but then I realized that people start looking at you by the way you dress and what kind of car you drive. I have learned to be grateful,humble and not let other people's perception of me become my reality.. THIS IS MY SECOND EXPERIENCE AT THIS DELEARSHIP. My first was, I took my aunt there to get her son a car,I walked in and the girl at the front desk asked "ma'am are you sure you are in the right place? One of the staff members came and apologized stating that she didn't mean any disrespect. This car is for business purposes and that is he only reason I got it. Fin you were great, even helped me charged my phone and you made sure the sale happened. You listened and understood my needs. I will give you a 5star review just not the delearship. I will recommend you but I will never recommend that dealership to anyone. The delearship needs a SALES COURSE More

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Fantastic service and great communication. After sale service is unmatched. I would use them again. After sale service is unmatched. I would use them again. More

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Danny Kim is a five star car representative. He was pleasant, prompt and very informative. I would recommend him to others looks for new or used Mercedes Benz. He was pleasant, prompt and very informative. I would recommend him to others looks for new or used Mercedes Benz. More

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