Evelyne Cassell at Landmark Ford Lincoln

Started my search online, found what I wanted, took a test drive, agreed on a price, and drove away with the vehicle I had come to see. Stupid simple, just the way I wanted it.

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Ordered via Evelyne. We wanted specific features and options so our 2013 Escape had to be ordered. We got down to a time crunch and the vehicle was still being transported to the dealership. Evelyne kept us informed on a daily basis as to the location of the scape so we could be sure it would arrive on time.
She is pleasant and personable and not car sales creepy at all!!

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D'arcy was who I spoke with on the phone, but then when I got there he was busy with another customer. He then introduced me to Evelyne, who would be helping me and she understood instantly what I was looking for and did an awesome job finding me exactly what I wanted. I had a specific price range for my payments and was able to trade in my car and get the paymnts close to where I wanted. She was sincere and I felt very good about my purchase. I would recommend and already have for people I know to go to Landmark Ford next time they need a vehicle. Thank you Evelyne! :)

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I went in looking to "trade-up" to a brand new focus from my 2008 focus. Started on the internet reviewing the vehicle I want, and found it here at Landmark. Came in for a test drive and Evelyne greeted me warmly at the doors! She kept me feel welcomed and accepted the whole time that I was at the dealership (which was really short compared to the last time I bought a vehicle). The whole Landmark team worked EXTREMELY hard to get me into the vehicle that I wanted with the payments that I can afford. Evelyne kept me informed the whole time of what was going on and how long it was going to be, which was a relief to be 'kept in the loop'. I truly think that here at Landmark the customer service is off the charts

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Just the best car buying experience I have ever had. No pressure to buy and a lot of time spent with us explaining the vehicle and answering questions without even knowing our intent to buy. If Landmark could clone CJ McNulty they should. He is a consummate professional.

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We loved that Evelyne did not try to sell us a vehicle that had more than we wanted but instead focused on finding one that had what we wanted. When we couldn't find one, she helped us order one to our specifications. She kept us informed of our vehicle's whereabouts--from its production and VIN assignment to its departure from the factory and arrival in Portland. On the day of delivery, she came early to finalize the sale and introduce us to our new car. After walk through with our car, she introduced us to the person who would "train" us in familiarizing ourselves with the car's features. Loved that we got cash back on the sale.

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treated vary well through whole process, which made it painless and without pressure.It didn't take a long time. The sales person was very informative and helpfull.

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Evelyne was great and very easy to work with. Started getting with back and forth e-mails to narrow down the search. No pressure at all and very simple process.

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Had a great experience, was treated well by all sales reps. The transaction was processed in a reasonable amount of time. Would recommend this dealership to anyone wanting to buy a vehicle.

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The competency our Internet consultant influenced our purchase decision. The process of completing the sales transaction was organized and the new-owner orientation provided was outstanding.

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