Frank Guerra at Beaver Toyota

Frank Guerra

Frank Guerra

Frank Guerra


Service Advisor
Beaver Toyota

Background
Born & raised in Los Angeles, California. Moved to New Mexico when was 13. Graduated from Pecos High School. At Beaver (previously Sauter) for nearly 12 years. 6 in Service and previously 6 in Sales. Prior to that, worked as a chef at the Steaksmith for 8 years. Married with 3 kids, 3 yr old son, 6 yr old daughter and 13 year old son.
Car Philosophy Prefers to appreciate life and its opportunities. If something isn’t available, find another way to do the job.
Trivia Likes to spend every spare moment with his family. Involved in Ultimate Fighting, a type of mixed Martial Arts. Trains each week. Blue Belt. Also likes to watch sports and movies. His favorite teams are the LA Lakers, Oakland Raiders, LA Dodgers. Favorite movies are “Seven” and “American History X”. .
Contact information
ext 156, Email FrankG@beavertoyota.com

Beaver Toyota

1500 Saint Michaels Drive
Santa Fe, New Mexico 87505

(505) 992-1547

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Samantha11
3/3/2013 2:51:31 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Beaver Toyota:

Great service, made it enjoyable to go and have vehicle serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota

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nancy forsdick
10/5/2012 10:11:19 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Beaver Toyota:

Frank Guerra is always very friendly, efficient and accommodating. I trust him to fix any problem my car may have and have always been very satisfied.

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george.romero.904
9/28/2012 2:41:50 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Diego BorregoDiego Borrego
Ernie GriegoErnie Griego
Frank GuerraFrank Guerra
Daniel GuerreroDaniel Guerrero
Nicole HernandezNicole Hernandez
Aspen LeafAspen Leaf
Jennifer MartinezJennifer Martinez
Carl MartinezCarl Martinez
Paul SandovalPaul Sandoval
Andy VigilAndy Vigil

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Beaver Toyota:

Great experience every time we go! Linda Beaver, you have a heck of a service team!

All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with a staff that cares and treats you like a friend and family. Beaver Toyota has a loyal customer base because of their entire staff.

Beaver Toyota cares about customer service, before – reminding me when a service is due, and after with a follow up – a call asking me if I was completely satisfied with the work done. Beaver always stands behind their service.

Between my family and I, we have a total of 6 Toyota vehicles, and we only let Beaver Toyota service them.

I can’t with to go back! - George and Connie Romero

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dennis.cronin.33
8/17/2012 3:37:20 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Beaver Toyota:

Frank is customer service all the way. He hits the important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. This is what anyone expects from any company. Dennis

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doug2
8/4/2012 2:54:43 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Beaver Toyota:

Frank Guerra is my favorite service advisor at Beaver Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Frank to any of my friends.

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crystal robin
12/24/2011 7:15:44 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Beaver Toyota:

Frank is always very helpful and knowledable. We love to deal with him. He always seems to go that extra mile everytime. Thank you... Alway a pleasure everytime

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sftundra
3/30/2011 12:19:27 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra
Doug ThemisDoug Themis

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Beaver Toyota:

Great Experience!!!! Doug (sales) and Frank (Service) have always been helpful and willing during my visits to Beaver Toyota. It’s easier to do business with a staff that treats you like a friend and family. Toyota has a loyal customer base and this is due to Toyota Dealerships with the kind of Staff at Beaver Toyota. They will receive my future business.

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poohter01
3/28/2011 6:19:31 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Beaver Toyota:

Whenever I have to have service on my toyota it is always a pleasure to go to Beaver Toyota. Frank is very knowledgeable and helpful. He is very helpful as are all the employees in that department. I refer any of my friends that have a Toyota vehicle.

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Christine99
3/28/2011 6:00:34 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank GuerraFrank Guerra

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Beaver Toyota:

I bought my Toyota Corolla at Beaver Toyota a few years ago and have been going to their Service Department ever since for regular maintenance of my vehicle. Frank Guerra’s customer service in the Service Department has been exceptional. He is courteous, professional and answers all my questions and concerns. My service is always done within a reasonable amount of time and including a car wash is a nice touch. I highly recommend this dealer for customer service. All staff I have dealt with in Service, Sales & Parts through the years have been great.

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