"First time car buyer"
It was my first time buying a car at a dealership so the entire process was nerve wrecking. But I could tell that the people there are quite honest and straight forward, instead of trying to lure me into buying unnecessary things. My car salesman was Garret. He's was not pushy at all and quite patient with me, which made my car buying experience a lot better. It was my first time and I really didn't think of buying the car in the same day, so I didn't do much research, but Garret took the time and explained to me things that I didn't know before, which made me more confidence in my decision to do the purchase. The finance person who I dealt with was Steve. Really can't compare him with anyone else because again, it's my first time, but I think he was also reasonable. He does have some skills in sale and some tactics, but overall, I think it wasn't a bad thing. He was also helpful when I had a request to change my payment to a different card. And I had a chance to see both of them again 2 weeks after the deal, it was all good. So yeah, first time buyer, and I came home at the end of the day feeling I have done a right thing, also I think I got my car for a very good price. This is probably the right dealership to buy a car from, regardless of the condition to be new or pre-owned. Not to mention they have a lifetime free car wash program which I just took advantage of today. :)
"Great Service and kid friendly"
Garrett was easy to work with and always got back to us in a timely manner during the entire sales process. He continues to be a great help and resource even after the sell.
The people we worked with were friendly and knowledgable. Garrett made the process very easy. I would definitely recommend Mazda of Elk Grove to my friends and family.
"Very straight forward transaction"
I started with some internet research and called around trying to find a new Mazda 3. Garrett at Elk Grove Mazda talked me into a Mazda 6 for the same price and it's a much nicer car. We agreed on a price right away without any weird gimmicks and he worked really hard to make sure I got the car I wanted.
"LOVE MY CAR!"
Garrett was awesome. Made the whole process very easy. Wasnt pushy at all. Would definitely recommend this dealership to my family and friends. Very satisfied with my purchase.
"Very informative and patient staff"
The people I worked with were knowledgable, friendly and patient. They went out of their way to get what I wanted and were not pushy. Pleasant folks to work with.
"Excellent buying experience."
- TT PT, DPT
I was referred to this dealership and specifically Garrett due to great customer service. I went on to the lot looking for the car I thought I wanted, after driving the same car for over 10 years. Garrett took the time to show me around and ask questions that led to a car that actually fit more of my needs. His easy going nature takes the already heightened pressure of buying a car down. He worked to get me the price I desired including a car with a bigger package/more bells and whistles. He then took the time as we waited for finance (it was very busy the night I bought my car with three other people buying cars at the same time. Says a lot for the dealership!) to explain little things about the car as well as things I could add if desired. I highly recommend this dealership and specifically Garrett. Not only will you get a great car but your experience will be less stressful and you will walk away knowing if you need anything for your car you will be taken care of.
"EXCELLENT first time buying experience!"
Mazda of Elk Grove has five-star quality customer service! :) A salesman (Elias) immediately greeted me and genuinely attended to me. I was able to wander the lot and test drive my desired car with no questions asked (with Wade)! After the test drive, Garrett sat down with me and answered ALL of my questions with a patient demeanor and willingness to help me get my desired car at the desired price. There was absolutely NO pressure with Garrett. Throughout the whole process, he had open and honest communication and was extremely attentive. He was easy to talk to and a real personable salesman to work with. I couldn't have asked for a better first time buying experience! I highly recommend Garrett as your next go-to salesman! :)
"Excellent experience with buying my first new car"
Garrett was a complete joy to work with. After having a not so great experience at another local Mazda dealer, coming to Mazda of Elk Grove was a breath of fresh air. Garrett listened to exactly what I wanted and delivered. He was able to get all my info through email and text and every the paperwork ready to go when I got there. I was only at the dealer for about an hour signing. I will not only recommend this dealer to my friends and family, I will be a repeat customer.
"New car "
Garrett was such a pleasure to work with! Super easy going, was very clear about everything. He made purchasing a car very simple. He was clear about the prices and really worked with our budget.