"Helped make my daughter's 16th Birthday very special"
I very much enjoyed my experience at Mazada of Elk Grove. I began looking for a car for my daughter in April knowing she would turn 16 in August. Of all the dealerships I went to, this was the only one who followed up with me as it neared her birthday. That was enough to get me back in to the store. Even better was that they had the exact vehicle I wanted for my daughter. Everything was made easy, no hard sell and they worked very hard to make sure I was satisfied and then followed up with my daughter once she turned 16 to teach her how to use the vehicle and all of its features.
"Excellent Customer Service"
- Misty Albertson
I had a great car shopping/buying experience at Elk Grove Mazda. It was relaxed, stress free and I got my 2016 CX-5 for a great price. I had been car shopping for about a month, only looking on Saturdays and had not stopped by Mazda yet when I decided to submit a request on line. Shortly after doing so, I was contacted by Garrett Oxnaes, the Internet Sales Manager. Garrett was professional, knowledgeable and accommodating on the date and time we could meet. At our meeting, he took time to find out exactly I was looking for and showed me several vehicles he thought would fill my needs. Throughout the whole process, there was not a question about the vehicle Garrett couldn't answer. He was never pushy and never tried to sell me something I didn't want. These things were key in selling me a car. I would highly recommend Elk Grove Mazda because, well they have a great product, but also because they employ exemplary sales staff who go out of their way to provide outstanding customer service!
"Awesome Car Buying Experience"
Garrett went above and beyond to make my purchase as stress-free as possible. He was not only straightforward and honest with pricing, but worked hard to get me the best deal he could. I walked out of the dealership confident that I got the most for my money. My favorite thing about working with Garrett was the that he took the time to help me after he made the sale. He gave me a "tour" of my car, paired my cell with the bluetooth, showed me how easy it was to use the control system, and even set up my Nav system for me. If you are looking to buy at Mazda of Elk Grove, be sure to ask for Garrett!
Garrett was very helpful! Gave us what we needed are for a great price. We had a great relationship with him, he is friendly and wonderful to work with. Took the stress and pressure out of buying a new car. Thank you!
"Garret was awesome"
My wife and i had to go through the terrifying process of buying a car, but we were lucky enough to have Garret help us out through the whole process. If the next car we get is a Mazda, we'll be coming back and widening with him for sure!
"Take It Easy .. I'm Just Looking !!!"
- THE DIXONS in the DELTA
Holy Cow!! I found a car dealership where you can actually go look at a car without getting the high pressure sales attack. I recently went to Mazda of Elk Grove to look at the new MX-5 MIATA. And when I drove up, they had a beauty sitting right out front. I parked my car and walked over to look at it, expecting to be pounced on by a team of cigarette-smoking sales hawks. Instead, I was given the time to look at the vehicle on my own, right up until Garrett Oxneas poked his head out of the dealership and said "If I can be of any help, let me know.". I turned and followed him into the dealership and he took the time to talk to me without giving me the feeling that I had stepped into a bear trap! I explained that I was interested in the car because I had previously owned one and was just wondering what had changed since the 1990's. Much to my surprise, Garrett knew everything about the car, even though it had just been released. By the time he offered me a free cold beverage, I was relaxed and was actually enjoying a car dealership for a change, all thanks to a great Salesman and a friendly Dealership.
Garrett and I pretty much did our negotiating via text message. I thought that was unique and convenient. Once I got in the dealership, all I had to do was sign. I wasn't interested in being upsold on anything I didn't need and they didn't push for that. Garrett was extremely knowledgeable in the features of the model I bought. By far, it was the best experience I've had in buying a car.
"I had such a great, stress free experience .."
From the time I contacted the dealership via internet up until I purchased my vehicle, the sales team was great.. the internet sales manager(Garrett Oxnaes) was so helpful..he was very honest and precise about my options..he was genuinely concerned about making sure I got not only a great car, but a car that had all the features that I needed safety wise.. He's very personable and thorough..
"Simple and Hassel Free no pressure"
With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk Grove dealership. Garrett was beyond helpful even though we walked in right before closing. This did not bother him at all and never once did I feel like a bother keeping him past closing. He took his time to listen to exactly what I was looking for and the exact price I was able to speed. Once he gathered all that information he brought up a car and went for a test ride (after closing at this point). Never did I feel rushed or hassled into making a decision that I was not comfortable with. For a first time car buyer it was really nice. Along with Garret I have nothing but good things to say about the rest of the staff each person I talked to was genuinely welcoming and helpful. If you are in the market for a new car I would HIGHLY recommend Elk Grove Mazda as a first stop.
"The no drama car buying experience "
Painless & Professional! The EG Mazda team made my new car purchase so hassle free that I asked them where I could go online to give them credit for exceeding All my expections. Steve,Matt and Garrett were a great team and I love my car too ! As a long time critic of the car buying process in general. ..I wouldn't hesitate to do it again and highly recommend EG mazda