Gary Thiem
Sales Manager
Carl Burger Dodge Chrysler Jeep RAM World
8355 Hercules Street
La Mesa, CA 91942
146 Reviews
Write a Review146 Reviews of Gary Thiem
March 13, 2024
My previous review was more satisfactory however recent events have made me change my mind. The payoff of my trade in took them longer than 10 business days to complete which in turn required me to pay my events have made me change my mind. The payoff of my trade in took them longer than 10 business days to complete which in turn required me to pay my monthly loan amount. As a result the dealership's pay off was different (less) from the purchase amount I had with the dealership. In other words, the dealership owes me the money I paid for my old loan for a jeep no longer in my possession. I reached out to BOTH the sales manager and the finance person twice via email and have yet to get even a response of we will look into this, I'm totally being ignored; a total of 7 days of no responses). My next step is going to my bank, getting the pay off amount the dealership paid, taking my purchase contract in and asking in person for the difference and when I should expect this to be processed. Very bad business practice happening right now with ignoring two email in regards to monies being owned to a customer not being addressed. More
March 10, 2024
They did a great job helping me out on purchase of my 2024 Ram Rebel 2024 Ram Rebel More
Other Employees Tagged: Christian Rincon, David Flores, Brian Hackenberg, Joshua Mallett
February 09, 2024
Excellent service . . always about the customer first .. my third car with Carl burger .. I will always purchase there with Gary Theim . always about the customer first .. my third car with Carl burger .. I will always purchase there with Gary Theim More
Other Employees Tagged: Preston Skinner, Nicole Thies
February 01, 2024
Everyone at the dealer is super freaking nice and they go out of there way out of there way More
Other Employees Tagged: Barrett Pricor, Jeff "Gibson" Henderson, Sonny Kareem, Wes Kachi, David Flores, Fernando Vidana, Ociel Valentinez, Brian Hackenberg, Jesse Garcia , Sal the tech is great at explaining things
November 07, 2023
Dedicated sales department that worked hard to finish the deal. Very helpful and committed to making the customer happy deal. Very helpful and committed to making the customer happy More
Other Employees Tagged: Brandon Mierish
October 09, 2023
The worst dealer in San Diego from service to the dealership it self they will rip you off lie and won't stand behind there products from purchase to service all they care about is how much money the dealership it self they will rip you off lie and won't stand behind there products from purchase to service all they care about is how much money they can screw you out of. Do yourself a favor look elsewhere . More
Other Employees Tagged: Barrett Pricor, Christian Rincon, Wes Kachi
September 01, 2023
Excelente customer service. They pay great attention to my needs. Sales person explained everything really well. They pay great attention to my needs. Sales person explained everything really well. More
Other Employees Tagged: Barrett Pricor, Wes Kachi, Fernando Vidana, Jesse Garcia
August 22, 2023
Preston was amazing, Gary was amazing. I was in and out and they both have continued to check on me even after buying the car. Great customer service!! will definitely buy from them again I was in and out and they both have continued to check on me even after buying the car. Great customer service!! will definitely buy from them again. More
Other Employees Tagged: Fernando Vidana, Preston Skinner
August 15, 2023
Excellent customer service. Preston really listened to my needs and did not pressure me into buying a vehicle I did not want. Preston really listened to my needs and did not pressure me into buying a vehicle I did not want. More
Other Employees Tagged: Fernando Vidana, Preston Skinner
August 02, 2023
brandon was agreat help finding the compass,i like his personality ! everyone we talked were very helpful. thank you very much personality ! everyone we talked were very helpful. thank you very much More
Other Employees Tagged: Brian Hackenberg, Brandon Mierish