My Review Of DCH Freehold Toyota Scion:
In all my years of purchasing new vehicles, this is hands down my BEST experience. The staff was extremely professional, friendly and knowledgeable. I didn't feel pressured at any time during my visit and the entire staff was very curtious.
When I first entered the showroom, Vinny Vitolo introduced himself and asked how he could be of assistance. I explained that I was in immediate need of a vehicle due to unfortunate circumstances, and that this was the first place I came to. I was actually looking at certified used vehicles on line, but was open to professional opinions. I gave him the criteria in which I was looking, and he directed me in that direction. After looking, and test driving several vehicles on the lot, I explained that this was my first stop and I needed to explore all of my options. He understood completely, and did not pressure me as I left.
Being that Honda was my first choice, since I have owned two previously, I went there and to a few other competitive dealers, and I was unable to find what I was looking for, so I went home to look on the internet again. After hours of looking, I came across the Scion tc, which seemed to have everything that I was looking for. I headed back to Toyota.
I told Vinny of my new found interest, and he was happy to run through all the Scion vehicles. He was knowledgeable on all them. After test driving the Scion tc, I was sold and we immediately began building my new car. He went through financial and personal criterias and we came to a deal that I was very happy with.
I was then introduced to Gary Yudilevich who went through all my financials. Gary was extremely helpful, as he explained in detail all my options.
I then met Rob, who further explained all the warranties, etc... He was helpfull in explaining what options were available and how I would benefit from packages that were offered.
In conclusion, I honestly must say that, this was my best car buying experience.
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DCH Freehold Toyota ScionAdded:
3/6/2013 11:59:12 AM
Thank you for taking the time to submit this complimentary review regarding your recent visit to DCH Freehold Toyota. I am highly complimented that you described your experience at DCH Freehold Toyota as your “car buying experience”. Our employees strive to create a friendly, comfortable environment while providing our customers with the truly exceptional service they deserve. I am happy to hear Vinny, Gary and Rob were able to accommodate your needs and provide you with a pleasant purchasing experience. Thank you for your recent purchase and excellent recommendation. We wish you the best of luck in your new vehicle.
Regards, William Liang | General Manager | DCH Freehold Toyota